Base

Closing Date

Court Farm

23:59 - 21st April 2024

What you’ll be responsible for

As Production Manager you will be responsible for:

• Delivering of water production operations within a defined geographical area ensuring efficient utilisation of water resources, protection of water quality standards and managing area operating teams to meet exacting health and safety standards and cost efficiency targets.
• Ensuring the performance of water production assets (primarily water treatment and raw water assets) in a defined geographical area to enable Welsh Water to become an exemplary water business, whilst reducing costs and delivering a safer working environment. 
• Managing and motivating the area production team to comply with standards ensuring public health is not compromised and all Water Services business plan targets are achieved.
• Providing leadership in implementing changes to working practices within operational and M,E, and I teams to improve operational effectiveness and efficiency.
• Managing team and individual performance, identifying training and development needs and ensuring competence levels are sustained in view of changing technical standards and working practices.
• Health and Safety management responsibility for all those involved in the delivery of water production within the geographic operating area, including direct and sub contract workforces.  
• Operating to and supporting improvement of robust management framework, procedures and monitoring plan. Ensuring compliance with all statutory and legislative requirements where appropriate.
• Ensuring Drinking Water Safety Plans are kept up to date and used for production assets
• Ensuring that the treatment of potable water supplies is undertaken to the highest expected standards and managing resources to deliver safe, clean drinking water.
• Ensuring that all Water Services production targets are hit, achieving optimal water resource and treatment asset utilisation, whilst delivering sector leading water quality.
• Delivering serviceability targets on all relevant water production targets for the operating area
• Ensuring that the operation of our water production assets is undertaken in line with quality management procedures and is compliant with all relevant statutory and legislative requirements.
• Ensuring that planned preventative maintenance work is undertaken as scheduled.
• Managing the operational area to deliver the lowest cost of service in terms of operating efficiency as measured against Opex and Capex targets.  
• Ensuring all water production activities are undertaken in an environmentally responsible and sustainable manner.
• Developing an effective and motivated workforce ensuring good communication and teamwork.
• Establishing a high performance culture with appropriate training and full implementation of new ways of working required to achieve both quality improvements and cost efficiencies
• Be an effective team player, supporting other team colleagues and promoting best practice and standardisation to improve business performance.
• Ensure that the production operational area has adequate emergency response provision which is tested regularly
• The successful candidate will be required to take part in the Silver Standby Rota
• Undertaking any other duties as required to meet the needs of the business.

Who you’ll work with

Internal

• Strong working relationships within the Water Services team particularly the regional scientific teams, DWSP teams, planned maintenance teams, local asset management teams
• Regular liaison with the water quality regulation team, asset strategy, capital delivery, emergency planning, and operational control centre
• Advice and support from the procurement, finance and HR teams

External

• Key contract partners to ensure Bought in Services are being executed safely, cost effectively and at appropriate levels of service
• DWI as required in support of the Water Quality team
• Health and Safety Executive as required
• Environment Agency in relation to discharges and abstractions
• Local authorities and emergency planning groups

About you

Knowledge, Skills & Experience

• A higher national diploma, or equivalent, in engineering or science 
• A proven operational manager with extensive water treatment operational experience and ability to demonstrate a proven track record of success
• Experience gained through thorough understanding of water service delivery and competent in terms of raw water management, water treatment and water quality in relationship to public health
• Able to demonstrate commercial experience in cost management and delivering efficiencies in operational budgets
• Able to demonstrate experience of  working with Drinking Water Safety Plans with the technical ability to assess risks to water quality, review asset performance and implement improvement actions
• Experience of managing operational teams, inspiring and motivating teams, successfully implementing initiatives, managing change and developing an effective water production team
• An ability to think strategically but with a strong focus on ensuring day to day water production operates effectively and efficiently

Good to know

• Requirement to participate in standby rota
• Car allowance included
• Flexible hybrid working - The role is predominantly office based, but some home working is available

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

•    Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)

•    Enhanced employer pension contributions – Up to 11% employer contributions

•    Enhanced family friendly policies

•    Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes

•    Reduction on gym memberships and high street shopping

•    Cycle to work scheme

•    Free on-site parking at all our sites

•    20% off all Welsh Water visitor attraction centres and gift shops

•    Car-leasing scheme

•    Health CashBack scheme

•    An employee assistance programme for employees and their immediate family

•    Colleague matched fundraising scheme up to the value of £500 per year for your chosen charity

•    Option to buy annual leave up to 5 days per year
 

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment

Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject to all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.
 

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.
 

INDMP

Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.