Role Summary

• Responsibilities: You will have responsibility for all stages of the recruitment process, delivering an excellent experience for all candidates, as well as working closely with hiring managers on our strategic approach to talent acquisition to drive forward company growth
• Salary: £26,000 per annum. We may be able to improve on this for candidates with directly related experience in the field
• Benefits: Discretionary profit share bonuses, hybrid working options, generous holiday allowance, flexible working hours, employer pension contributions, comprehensive travel insurance, private medical insurance, critical illness cover, income protection, full funding for external training, interest-free travel loan scheme, discounted gym memberships, and more
• Role Type: Full-time, permanent
• Start Date: This role will ideally commence on 10th June 2024 however we have start dates available throughout 2024, which occur on a monthly basis
• Location: This role is available in our Global Headquarters in Cambridge, as well as our London office

About the Role

Costello Medical are growing rapidly, in the UK and globally, thanks to demand from new and existing clients. In January 2024, we hit the milestone of 400 global employees and, before the end of the year, we are forecast to reach 500 global employees. This continued and rapid growth has been driven by the commitment of individuals within the company and all our colleagues continue to play a role in our future direction.

Our Recruitment Administrator role is ideal for someone looking to join an organisation with extensive, global growth plans. You will have responsibility for all stages of the recruitment process for various positions across our service offerings and offices, and you will play a central role in delivering an excellent recruitment experience for all candidates. In addition to this, you will work on our strategic approach to recruitment and candidate attraction, which involves working closely with hiring managers to ensure our recruitment efforts keep pace with company growth, as well as innovating our recruitment processes. Please review our current vacancies to see the variety of roles we are currently recruiting for.

You will also be involved in projects relating to talent acquisition, for example the coordination of our attendance at university careers fairs, as well to the wider People (HR) function as we continue to innovate our practices. We are a friendly and ambitious team, and we are looking for somebody who is as passionate as we are about delivering exceptional levels of customer service both to our internal colleagues and to candidates. 

Key responsibilities will include:

• Recruitment administration, including the creation and posting of job adverts, overseeing the application process from reviewing applications to marking assessments and arranging interviews
• Overseeing our recruitment inbox and answering candidate queries both via email and over the phone
• Conducting telephone interviews and greeting candidates arriving for face-to-face interviews. You will play a central role in presenting a positive image of the company to applicants and should be dedicated to delivering excellent customer service
• Headhunting and proactively reaching out to prospective candidates to boost our talent attraction efforts
• Using your expertise (which you will develop over time in the role) to provide guidance and support to hiring managers regarding our talent acquisition strategies and candidate attraction methods
• Organising, hosting and attending career fairs with universities and other professional or student-focussed organisations, as well as researching, booking and organising our attendance at these events. This will involve liaising with external suppliers and careers teams
• Ensuring our recruitment procedures are fair, inclusive and comply with best practice
• Ad-hoc tasks and projects in support of the wider People and Talent Acquisition function. Examples of which may include; supporting with diversity and inclusion projects, creating new features and content for our website, gathering feedback from new employees and other creative recruitment solutions

Our standard working week is 37.5 hours, Monday to Friday, however, we can also consider applicants looking for part-time hours of 30 hours per week.

Career Profile

To learn more about the tailored career progression we offer at Costello Medical, please click below to read personal accounts from our colleagues regarding their career development: https://www.costellomedical.com/careers/working-at-costello-medical/profiles/

Requirements

About You

This role would be ideal for professionals with internal recruitment experience, or a recruitment agency background, who are now seeking a collaborative and impactful in-house role. However, experience as a Recruitment Consultant, Resourcer or a Talent Acquisition or Recruitment Administrator is not required for this role; we are also able to accept applications from candidates looking to start their career in this field.

To be successful in this role, you will need to be a strong communicator with an interest in supporting the growth of a global company in collaboration with your hiring team. You should be proactive and eager to take on new challenges with a problem-solving mindset.

Essential requirements for the role are:

• Strong organisational skills, including the ability to prioritise your own workload and manage competing priorities
• A high level of productivity, with the ability to self-motivate and take ownership of your work
• Professional verbal and written communication skills
• Dedication to providing excellent customer service
• An exceptional attention to detail
• An innovative and proactive approach to your work
• Discretion when dealing with sensitive information
• A collaborative approach, with the ability to build relationships with colleagues at all levels
• A willingness to learn and develop professionally
• Experience of Microsoft Office

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our mission is to be a community of the very best people, building trusted partnerships across the healthcare sector by delivering an exceptional service. Our vision is to be a leading global partner consistently striving for meaningful and outstanding contributions that improve people’s health and lives.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for six consecutive years.

On 27th May 2022 Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process includes a proofreading task and written assessment for you to complete in your own time. If successful, you will be invited to an interview with senior members of our People (HR) team. Our standard recruitment process lasts around 2-3 weeks however, this can be adapted if necessary.

This role will ideally commence on 10th June 2024, however we have start dates available throughout 2024 which occur on a monthly basis. You will be asked to state your availability on your application form. Whilst there are no set application deadlines, we strongly recommend applying as early as possible so that we can begin processing your application. The role will close when a suitable candidate is found.

As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide. Please click here to read more about this and contact the People Team via recruitment@costellomedical.com should you require reasonable adjustments at any stage.

Please note that this role is available in our Global Headquarters in Cambridge as well as our London office. You can learn more about our office locations here: www.costellomedical.com/careers/locations

Benefits

What We Offer

• A starting salary of £26,000 per annum. We may be able to improve on this for candidates with directly related experience in the field. Salary increases are typically awarded after 6 and 12 months and again on promotion
• A discretionary profit share bonus paid twice per year
• 25 days’ annual leave plus bank and public holidays
• The chance to work from home for up to half of your working time
• Flexible benefits scheme offering additional holiday, cash payments and pension contributions
• 4% employer pension contributions
• Private Medical Insurance which offers comprehensive cover on a “medical history disregard” basis
• Paid study leave and funding for external qualifications
• Cycle to Work scheme and an interest-free travel loan scheme
• Critical Illness Cover, Income Protection and Life Assurance
• Access to an Employee Assistance Programme
• Discounted gym membership
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/benefits-package-in-the-uk/

How to Apply

You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. As written communication is a vital skill for this role, if your cover letter is suspected to have been generated by Artificial Intelligence (AI), your application is likely to be disqualified.

Please contact the Talent Acquisition team at recruitment@costellomedical.com if you have any questions about the role or application process.

Visa Sponsorship

Please note that this role does not meet the eligibility criteria for visa sponsorship and you will therefore need the right to work in the UK independently from the company.