About us

The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern-day luxury consumer.

Our aim is to unlock and curate the most valuable and exclusive closets from around the world.

What do we offer?

• A young, dynamic and forward-thinking environment
• Fast paced and very short decision times for changes
• A canvas for you to truly excel
• 99% of uptime on sunshine

About the role

We are looking for a candidate that has experience in pre-owned luxury watches who should have worked within a quality control environment. Having experience in Luxury fashion jewelry is a plus.

An eye for detail is key, being a horologist and a gemologist would be an ideal combination that we are looking for. The role involves thorough inspection, authentication & reviewing hundreds of products monthly to ensure they meet the quality standards, are 100% authentic and are luxury brand compliant, as well as managing third party service providers. Experience working with luxury fashion brands is a plus.

Responsibilities

• Review all inbound luxury watches according to set guidelines to determine acceptable/unacceptable conditions, adhering to strict standards of quality.
  
• Clean watches & fine jewelry.
• Assist Watch Authenticators with quality checks.
• Perform battery change & minor repair of watches.
• Research items to determine style, name, season, and retail price.
• Locate brand identifiers such as brand hallmarks, serial codes, authenticity cards etc.
• Identify genuine and modified materials/products.
• Develop personal strategies for research methods, focusing on efficiency and accuracy to prioritize the work flow.
• Conduct research and produce documentation for brand authentication guides.
• Assist internal team in handling client requests about condition grading specifications.
• Maintain a seamless flow of communication with multiple departments including photography, web content and customer service.

Requirements

• Horologist Required.
• At least 3 years of technical work experience in the luxury watch industry.
• Extreme attention to detail.
• Knowledge about watch making is a plus.
• Technical knowledge & familiar with watch making tools.
• Average to excellent vision (or corrected vision), without any color deficiencies (color blindness).
• MS Office expertise.
• Strong English verbal and written communication skills.
• Excellent organizational & time management skills and acute attention to detail.
• Independent, patient, responsible and embracing a positive work attitude.
• Smart and Fast learner.
• Capable of working under pressure and in a fast-paced environment.
• Working with physical items & multitasking.
• Can-do attitude, with a strong teamwork orientation.