Overview

The First Group Collection portfolio of six operational hotels is renowned for its world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Grand Heights Hotel Apartments, offers comfortable studios and one-bedroom apartments in the heart of the city The First collection of Business Bay opened in July 2022. Bringing to the market a range of franchised properties, the group also manages TRYP by Wyndham Dubai and Wyndham Dubai Marina, which are franchises of the Wyndham Group. While Citadines Metro Central Dubai offers hotel apartments in a prime location and is a franchise of The Ascott Limited.

The First Group Collection restaurants offer exceptional and original dining experiences that focus on creating unique lifestyle-driven dining concepts with a strong emphasis on quality and affordability. The rapidly growing portfolio of restaurants, cafes and bars feature a dynamic mix of homegrown brands and recognised international franchises, including MasterChef, the TV Experience – the world’s first restaurant based on the global TV phenomenon. With an emphasis on social dining, this exciting restaurant portfolio is helping establish the collection of upscale and upper-midscale hotels among Dubai’s hottest gastronomic and lifestyle destinations. With ambitious growth plans in the years ahead, The First Group Collection will be opening numerous upper scale hotels and a series of dining concepts throughout Dubai.

Job Description

Job Summary:

A Spa Therapist is a professional who is trained to provide a range of beauty and wellness treatments to clients visiting a spa. Their job is to ensure that clients leave the spa feeling relaxed, rejuvenated, and satisfied. The job description of a Spa Therapist may vary slightly depending on the specific spa and its services, but generally includes the following duties:

Welcoming clients and guiding them through the spa experience.

Responsibilities:

• Conducting consultations with clients to understand their needs and preferences.
• Performing a range of spa treatments, such as massages, facials, body wraps, and scrubs.
• Recommending and selling spa products to clients.
• Maintaining a clean and tidy treatment room and spa environment.
• Managing client bookings and ensuring timely service.
• Maintaining client records and treatment notes.
• Ensuring compliance with health and safety standards.
• Continuously updating knowledge and skills through training and development.
• Promoting the spa and its services through marketing and advertising activities.

Desired Skill & Expertise

Qualifications and Skills:

• Completion of a formal training program in a related field, such as cosmetology, massage therapy, or esthetics
• Relevant certifications and licenses required by local regulations
• Strong communication skills
• Excellent customer service skills
• Good organizational and time-management skills
• Attention to detail
• Knowledge of various spa treatments and products
• Physical stamina and dexterity
• Ability to work in a team environment
• Willingness to learn and continuously improve skills
• Professionalism and a positive attitude.