Department: Marketing
Reports to: CMO
Location: Dubai is the preferred location, followed by London or various cities within Europe, with the necessity of frequent travel to Dubai
As a VP of Growth Operations & Analytics, you’ll be responsible for strategic planning processes and initiatives, acting as the driving force for business improvement and transformation projects. Working closely with our business leaders, your mission is to strengthen and drive Kape’s overall value proposition to achieve improved organic topline revenue growth, retention and competitive positioning.
This position reports to our CMO, and should be ideally based in Dubai. If not, preference is in Europe with an expectation of travel to our key locations, such as the UK, Singapore, Hong Kong, Israel or Romania, as needed.
Who you are
You are a seasoned consultant or leader in a consumer facing tech business with a proven track record in growth operations and analytics.
We're seeking a VP of Growth Operations & Analytics to lead the company’s efforts in enhancing the efficiency of our B2C Privacy business globally. You’ll take the next step into senior leadership by joining us at Kape Privacy, a trailblazer in consumer facing digital Privacy business with brands like ExpressVPN, CyberGhost, and PIA.
What you’ll do
In this role, you’ll be responsible for growth operations & analytics and can expect to get involved in:
- Growth Analytics and Reporting, you’ll be working with our business leaders to develop, review, analyze and leverage business intelligence and reporting to drive results.
- Marketing KPI management & setting, you’ll collaborate with business leaders to understand business needs, create roadmaps, marketing KPIs and facilitate process implementation.
- Marketing Operations and Process Management, you’ll work closely with marketing, product operations, business data Insights, finance, and other business analytics teams to discover opportunities for improvement and growth.
- Planning for Marketing and FP&A, you’ll facilitate and lead the collaboration of the marketing and finance data reporting & business operations teams to secure accurate and timely data.
- Special Projects, you’ll be acting as the Project Leader for mission-critical projects across growth operations, working with peers on key revenue and EBITDA drivers
What you’ll bring
- 10+ years of experience in consulting or consumer facing tech leadership role, with a focus on data analytics, including experience working for one of the top consulting firms (equivalent to Principal/ Associate Partner levels)
- Deep understanding of SaaS businesses and their financial data
- Mastery of SQL and work experience with large datasets in various database technologies
- Deep knowledge of data visualization best practices; experience with Tableau preferred
- Understanding of broader analytical approaches, both quantitative and qualitative, and their suitability in various contexts
- Experience driving business strategy or success through data and insights in collaboration with other data teams such as data science, data engineering, business intelligence, etc.
- Excellent communication and data storytelling skills at all levels, to both highly technical and non-technical audiences; you love to use your data insights to influence key business decisions
- Passion for building & growing a high-performing analytics team and analytics program: you love managing and developing people to develop new skills and capabilities
How we’ll support you
- We believe in fostering an environment that empowers decision-making at all levels. Our culture is rooted in the inverted pyramid approach, where the engineers, who have a deep understanding of the product and the customers, are the ones who have the knowledge and the authority to make impactful decisions.
- We prioritize treating every team member with respect and promote open and constructive feedback, ensuring a culture of trust and transparency
- We encourage learning through experimentation and provide a safe space for everyone to learn from their experiences
- Our managers are dedicated to facilitating career growth and creating an environment that attracts and supports talented engineers
ExpressVPN, a Kape Technologies company, is an equal-opportunity employer. We promote equal recruitment and employment opportunities and do not discriminate based on gender identity and/or expression, age, race, color, disability, culture, religion or belief, family and/or marital status, sexual orientation, or other characteristics protected by applicable law. We celebrate a diverse and inclusive work environment in which applicants and employees are treated with respect and dignity and excel based on personal merit, qualifications, experience, and performance.
Benefits
Health and happiness go hand in hand, and we make every effort to support our team members in all facets of their lives—both inside and outside the office. Learn more about our employee benefits by visiting our careers page.
Before you apply
- At the moment, we do not sponsor visas in the EU. For Hong Kong, we require at least two years of working experience and a university degree in a related field. For Singapore and the UK, we can only sponsor visas for mid-career or above.
- Please upload your resume as a PDF and do not include any salary or compensation information in it.
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Please note that all offers are subject to reference checks from one or more of your former managers/colleagues. For your current manager, we understand that every company has distinct HR practices, and will only speak with them at a mutually agreed-upon time that works for you.
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