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Lead Veterinary Technician - Westport at Bond Vet
Westport, United States


Job Descrption

Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.

 

“What I love most is working with individuals dedicated to supporting one another. There's a spirit amongst the team to help each other grow, learn, and accomplish goals— both personally and professionally.” — Christina C., Senior Nurse

The lead nurse will be a dynamic and influential nurse leader within our clinics. Their responsibilities will involve guiding and inspiring our support team members through various developmental activities. As a partner of the clinic leadership team, they will directly assist in clinic performance and health, ensuring optimal patient care, medical quality standards, and operational efficiency.

This role will serve as a leader and a teacher, actively participating in developing initiatives and training programs for the clinic and the broader company audience. As an advocate, they will ensure that our support team members have a voice in clinic leadership discussions. 

Above all, their role as nurses remains paramount, maintaining high-quality patient care and leading by example.

This is a full-time (40 hrs/week) position with a rotating schedule of 10 hr shifts.

 

Core Clinical Responsibilities:

  • Help veterinarians administer anesthetics; prepare patients for surgery; monitor patients throughout surgery and recovery; assist in surgery; administer fluids; perform support therapy to patients in surgery and post-op.
  • Help the veterinarian treat patients and assist in medical or surgical procedures such as irrigating wounds, medication administration, and bandaging.
  • Perform clinical laboratory procedures. Run in-house diagnostics as required or prepare samples for shipment to the laboratory. Maintain Idexx lab logs.
  • Take radiographs using a hands-free method.
  • Keep patients clean and dry at all times, keeping cages and hospital environments clean and scent-free.
  • Admit and discharge patients on the doctor’s orders, being especially careful to ensure that patients being discharged are well-groomed and alert with normal vital parameters.
  • Answer client questions one-on-one pertaining to various aspects of animal care up to, but not including, controversial items where appropriate or beyond skill level, consult clinic veterinarian.
  • Prepare and administer or dispense medications in accordance with veterinarian instructions. This may include controlled substances, which should be logged appropriately.

Clinic Leadership Responsibilities:

  • Clinical Staff Onboarding: Collaborate with the clinic manager to coordinate a comprehensive onboarding program for the nursing team, ensuring smooth integration and familiarization with the organization's policies, procedures, and culture. 
  • New Clinic Launch: Work with clinic launch teams to support near clinic openings and train new staff in the Bond ways of working.
  • Upskilling and Development: Maintain a skills checklist and development roadmap for Nurses. Review individual progression regularly and share findings with CMs/MDs to be used for performance reviews. Participate in performance reviews when necessary
  • Medical Quality: Ensure the delivery of high-quality medical care by remaining familiar with and maintaining medical protocols, conducting audits of staff and facilities, and implementing quality improvement initiatives in collaboration with the CM and the Associate Director of Nursing.
  • Educational Programming: Develop or source training materials and lectures to facilitate the learning and development of team members through regularly scheduled events.

Skills of this leader include:

  • Continued Education: A lifelong learner continuously develops the skills and perspective required to meet the needs of the team and hospital. 
  • Developing Nurses and Assistants: Have an awareness of the developmental goals of those on their team and can provide resources to take on challenging tasks and assignments to support their growth.
  • Clear and Effective Communication: Sets clear expectations, equitably distributes workload, and communicates clearly as a team leader.
  • Drive for Results: Takes initiative. Can be relied upon to meet or exceed objective goals. Able to troubleshoot solutions or identify someone who can.
  • Effective Team-builder: Blends individuals’ strengths and creates a strong Team spirit.  Frames success in terms of the whole Team. Fosters openness and a sense of belonging.
  • Managing Vision & Purpose: Communicates vision in an inspiring way to those on their team.  Breaks larger goals into chunks to celebrate and encourage progress and momentum. Understands what motivates the members of their team and uses this knowledge to create a climate of excellence.
  • Peer Relationships: Can quickly build strong relationships with team members, both new and established. Is collaborative; can solve problems in a way that is fair to other groups. Can deliver candid feedback in a well-received way
  • Prioritization: Good time management skills. Able to determine which issues require immediate attention and action.  
  • Safety Management: Fosters a culture committed to the safety of team members, pets, and clients.
  • Self Aware: Has self-knowledge of strengths and weaknesses. Proactively seeks feedback from team members and peers and develops action plans to address any concerns.
  • Veterinary Quality: Understands the factors that contribute to overall Quality of Care and works successfully to fortify them throughout their Clinic. 

Qualifications

  • A veterinary technician certification or licensure (CVT, RVT, LVT, or LVMT) regardless of state mandates.
  • 4+ years experience as a veterinary technician.
  • Previous experience in a managerial role within a veterinary clinic or similar healthcare setting is preferred.

We Offer:

  • Competitive Pay: $65,000 - $70,000 annually based on experience, and a Sign On Bonus for licensed individuals
  • Team-Based Profit Sharing Bonus - together we all win.
  • CE Stipend & Additional Time Off for CE for licensed individuals to keep your mind and skills sharp
  • Opportunities for Tuition Assistance for staff pursuing LVT/CVT/RVT
  • 401(k) with partial employer match
  • Generous paid time off
  • Parental leave of up to 16 weeks paid over your time at Bond
  • Discounts on in-clinic services for pets
  • Membership to Rocket Lawyer
  • Commuter Benefits
  • Medical, dental & vision plan options; 
  • Access to mental health support via EAP, Talkspace, & Ginger through medical plan provider and MyStrength
  • 100% covered medical plans for qualified employees
  • HSA plan option with employer contribution 
  • Figs scrubs & stocked pantries to keep you comfortable and full all day long!
    Our Values:  We’re obsessed with pets: The love we feel for animals drives us to do our best. We work with initiative, positivity and warmth to bridge the gap between human and pet, focusing on wellness to keep a better, stronger bond.  We work as a team: We’re knowledgeable, friendly, and passionate about a better veterinary experience. We jump at the opportunity to help one another and seek out opportunities to team up on tasks. We’re all in this together - our team, pet owners, and the animal - and our success as a team hinges on all of us doing our best. We communicate clearly: We speak up, we do what we say, and we’re transparent and honest. We value clear, simple communication. We work happy: We bring a happy, positive attitude to work because it impacts the energy in the office.  We’re empowered: We’re building a new kind of vet experience, and every team member is empowered to try new things and own their decision-making.   By submitting an application you agree to receive SMS messages from Bond Vet and third parties retained by Bond Vet regarding your application and interview process, including, but not limited to, your interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. Opt out anytime by messaging STOP. Msg & data rates may apply.
Bond Vet provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
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