Who We Are
WillowTree, a TELUS International Company, partners with the world’s leading brands to help them tackle their thorniest challenges - be it launching new digital products, delivering personalized marketing at scale, or harnessing the power of data and AI to transform their business. These mission-critical initiatives aren’t solved by a single discipline. Great digital is a team game - it requires seamlessly combining strategy, engineering, design, data science, marketing, and more. Other firms have bolted on these capabilities - as digital natives, we’ve built them into our teams from Day 1. Check out how we have impacted our clients' digital portfolios over the years.
In January 2023, WillowTree was acquired by TELUS International (Symbol: TIXT). The combined company brings an unparalleled ability to deliver seamless, trusted, digitally-enabled experiences across any channel a customer might choose - be it mobile apps, websites, voice skills, chatbots, email, service agents, or associates. More recently, WillowTree and TELUS International Digital Solutions joined forces to provide a global digital strategy/design/delivery consulting firm paired with a comprehensive managed services capability with practitioners in the US, Canada, India, Brazil, Guatemala, El Salvador, and across the world.
Location
In line with our expanding global capabilities, we are seeking talent currently based within the Dubai-Sharjah-Ajman metropolitan region for this role. This role will be remote at the outset and will serve as the first step in growing an office/presence in the region. We are only considering talent who are based in the UAE at this time.
The Opportunity
This VP, Business Development role will be WillowTree’s first leadership role within the UAE and Middle Eastern region to expand our client logos and global market reach. As our regional leader and Business Development VP, you will have the opportunity to define and grow our presence in the UAE and the Middle East more broadly. You will be the ‘on the ground’ leader and will be given a great deal of autonomy to acquire new client logos with the support of our Marketing, Solutions Architecture, Client Strategy, and Commercial Strategy & Ops teams. You will thrive in this opportunity if you have a passion for entrepreneurship and a drive to deliver world-class Strategy & Design services (primarily in North America) paired with global delivery capabilities (primarily in India and Europe).
The VP will ensure that all aspects of account work, from strategic development to execution, exceed client expectations. The VP will coordinate new leads, field new business opportunities, and win new business.
WillowTree’s Business Development team encompasses a range of skilled professionals who drive innovation and growth on the front lines of client engagement. As a team, we rally around three distinct areas in the client journey map: Prospecting, Pursuit, and Expansion. A few responsibilities across our team include: identifying new relationships and opportunities, nurturing ongoing relationships with client partners, contracting agreements, writing proposals, pitching our services to prospective clients, and more.
Responsibilities
- Provide market intelligence and feedback to WillowTree’s executive leadership team to inform GTM strategy and market positioning in the UAE and the Middle East
- Identify target accounts to optimize services and communicate WillowTree's capabilities to clients
- Competently articulate product features to successfully implement technology solutions
- You’ll collaborate with our Solutions Architects and Product teams to craft executive-level proposals, pitches, and SOWs for prospective and existing clients
- Cultivate and extend existing C-level relationships with current clients
- You’ll team up with our delivery leadership to respond to opportunities and team-sell through RFP responses or other types of sales cycles
- You must be able to travel for client visits, pitches, and conferences based on need
Qualifications
- Deep digital product services sales experience within a management consultancy/SI engaged with F5000-level client accounts. A clear track record of new client logo acquisition
- Extensive knowledge of client opportunities in the Dubaian/Middle Eastern market paired with a proven client playbook to win business
- Balance of both growth strategy project work as well as operational project responsibilities including digital transformation. In addition, the ideal candidate has had the opportunity to manage teams and multiple work streams
- Ability to identify and characterize business issues, while demonstrating a ‘nose for value’ to discern what is important
- Scope and plan underlying analyses that will yield critical answers to the questions at hand. Understand the required data to complete the analysis and procure them accordingly. Deliver timely, zero-defect execution of analysis. Leverage quantitative tools for the analytical "heavy lifting.” Analyze data and translate findings into meaningful insights and recommendations
- Ability to communicate effectively and succinctly, both verbally and on paper, and across all levels of an organization. The ideal candidate excels in client relationships/communication and possesses the executive presence to influence appropriate senior stakeholders
- Business Level of English. Arabic is a plus
Bonus Points
- An engineering or computer science degree/background
- Master’s Degree in Business Administration
Why WillowTree?
We offer a place to be yourself.
Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. That’s why WillowTree strives to build a team with diverse backgrounds, skills, and perspectives. You’ll work hard here; however, we’ll balance that with a culture that supports your growth and cares about your well-being. We’re committed to creating an environment of inclusion — a place where every Tree can thrive.
We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits.
WillowTree celebrates our differences and provides equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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