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Account Representative at Tokai Rika Group
Plymouth, United Kingdom


Job Descrption
RESPONSIBILITIES: 1.  Represent Tokai Rika commercially with Customers, in line with TR sales goals:·        Responsible for commercial communications between TR and Toyota·        Work to resolve all sales related, commercial and financial discrepancies·        Assists with negotiating for piece price, tooling, obsolesces, design changes, etc·        Build single level relationships within the Customer’s organization·        Maintain high level of customer satisfaction
2.  Communicate Customer expectations within TR:·        Receive and distribute RFQ’s, price targets, APR expectations, and competitor information·        Review Customer terms and conditions·        Assist in developing Customer Sales Strategy ·        Investigate current market trends
3. Work to improve profits and reduce cost or loss:  ·        Adhere to corporate profit targets·        Utilize corporate cost estimates·    Recommend appropriate price internally to meet corporate profit targets
4.  Support and follow TR established processes, procedures and policies:·        Follows, learns & develops for proposal TS & ISO procedures·        Support TR Quality & Environmental Policies
5.  Provide departmental support:·        Mentor and train under Account Representative II, III and Manager·        Document processing (filing, saving, faxing, distributing, etc)·        Complete special projects as assigned by Senior Account Representative Account Section Manager and Sales Manager·        Support and follow TR established processes, procedures and policies: Follows TR Quality and Environmental PoliciesTRAM, Inc. is a Japanese owned automotive parts supplier, serving the Japanese Transplants (Toyota, Nissan, Subaru, etc.) as well as the domestic OEMs (Ford and GM).  Located in Plymouth, MI, TRAM, Inc. is a subsidiary company of Tokai-Rika Co. LTD, which is located in Nagoya, Japan.  TRAM was founded in 1986 and currently employs 2,500+ people at our 5 locations.  We manufacture automotive components such as switch-related products (window regulators, headlights, cruise control, turn signals, multifunction and HVAC switches), security and safety-related products (shift levers, steering wheels, steering locks, seat belts, key cylinders, mechanical and remote keys). 
Shift your career into drive and help TRAM make the driving experience an intuitive connection between the human body and the vehicle. 
TRAM, Inc. is an Equal Opportunity Employer. For additional information about our companies, please see our web site at http://www.tokai-rika.co.jp/en/ 
This is a great opportunity to join our growing organization and enhance your skills to become a valuable member of our successful team!
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TOKAI RIKA GROUP
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