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UX Designer at Gearset
Cambridge, United Kingdom
Job Descrption
Our culture of trust, transparency, and collaboration, means everyone at Gearset is given the autonomy to succeed. And our product-led approach means you’ll be working on high-impact products that solve our customers’ biggest problems. Those customers range from small businesses, to some of the world’s largest companies, with lots of household names that we’re proud to work with.
We always start by building a deep understanding of the user, their domain, and the problem they’re trying to solve. We work in cross-functional teams, which include UX Designers, Product Managers and Engineers, to iterate on our understanding of the customer’s job to be done (one of our core values!) and validate potential solutions.
We know that learning and development is important to great UX Designers, and at Gearset you’ll find it comes in many forms. From the chance to collaborate with other really smart people who help you learn and raise your game, to having an annual learning and development budget for conferences, events, and courses. All this coupled with flexible working means that Gearset has built a culture to help you succeed.
Our UX team is responsible for making the experience of using our platform simple, intuitive and delightful for all of our customers. We do that by helping each other deliver consistently outstanding work. We’re confident in our platform, market potential and we have big plans for the future.
What’s the opportunity for a UX Designer at Gearset?
- Join our growing and experienced UX team, laser-focused on delighting our users, and always ready and available to support you
- You’ll own & drive the full design process from discovery through to delivery: turning research insights into ideas, designing the workflows and UI for features and getting them shipped in product releases
- Partner with product managers to research and understand the jobs to be done for our customers
- Work closely with engineering teams to ship projects that help address customer needs
- This role comes with plenty of room for growth and you’ll have ownership of design decisions in your work
What you’ll achieve
- Working with customers to understand their needs; you’ll plan & conduct generative product research with product managers
- Iterating on ideas, with peers, to solve those needs; you’ll share & seek feedback on work with other designers, product managers and engineers
- Prototyping solutions to validate their value with users; you’ll organise & lead evaluative research with engineering teams, focusing on target users
- Collaborating with teams to get the right solution shipped on our platform; you’ll pair with & help engineers get features into the hands of our customers
- Advocate and initiate new design and engineering work to improve shipped projects; you’ll champion consistency & quality of experience to raise the bar for quality at Gearset
About you
- You are enthusiastic about working with customers to build and deliver the right solution that empowers them
- You can use Figma to create ideas for design work and are comfortable working with HTML & CSS to finesse the design details in code
- Love designing simple, intuitive and delightful user interfaces & care about design details
- Are pragmatic when it comes to design choices and make objective design decisions, always advocating for the best possible user experience
- Enjoy working with a collaborative team of varied disciplines, including developers, designers, marketers and salespeople
- Have experience shipping products and working in an agile software development environment
Great to haves
- Experience working on technical applications or developer tools
- Have experience of working with hosted (SaaS) products
- Experience working in source control
Salary, benefits and hours
- Salary is £45,000 - £65,000 per annum depending on experience
- This is a full time opportunity, working Monday to Friday with the option of flexible home working (for most of us that looks like 2-3 days a week in the office)
- 25 days holiday plus bank holidays
- Personal L&D budget of up to £1500 per year
- Company Pension Plan (matching up to 5%)
- Bupa health care
- Life Insurance & Critical Illness cover
- Flexible working hours
- Free lunch in the office
- Health and wellness benefits
Gearset is the leading DevOps solutions for the millions of people developing on Salesforce, the world's biggest CRM. We’ve the fast paced exciting environment of a start-up, with the success, stability, and ambition of a scale up.
In a few short years, we’ve rocketed from a 7 person start-up to over 200 people, and have become the DevOps solution of choice for some of the world’s biggest companies, including IBM, McKesson, and even Salesforce themselves. In the last 18 months we’ve opened offices in Belfast and Chicago, alongside our Cambridge (UK) HQ.
We’re proud of what we’ve built and how we’ve built it. We work as a team, where attributes of trust, openness and honesty are key, as they allow us to have a feedback-driven culture that keeps us improving to deliver the best solution for our customers.
Alongside our Glassdoor score of 4.2/5, and customer G2 scores of 4.7/5, we recently received three awards from Best Companies UK in 2022. This includes being a Top 5 Company to work for in the East of England, UK Top 5 Best Mid-Sized Company and Top 5 Best Technology Company to work for in the whole of the UK. We also won a special award for Learning & Development that reflects our ongoing commitment to the personal goals and ambitions of our employees.
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