Job Description

We have an exciting and rare opportunity for a Dental Receptionist to join the team at Portmore Dental, located in Weybridge.

About the role and practice

At Portmore Dental our highly skilled, friendly team are dedicated to providing patients with a first class experience, from the comfort of our Portmore reception to the very latest innovations in dental technology.

We have superb modern equipment including CT Scanner and a pleasant working environment.

Job Description

• Understand the vision and brand message for the practice
• Front of house and receptionist duties; telephone management including booking and rescheduling appointments
• Forward planning diaries for clinician, and timely administration including sending welcome emails, collecting consent and medical history forms
• Processing payments and recording daily takings
• Opening and closing the practice
• Provide outstanding customer service at all times, deal with patient objections effectively and efficiently
• Follow all practice systems and procedures
• Any other ad hoc responsibilities as reasonably requested

Benefits

• Auto enrol pension scheme
• 24/7 access to free Employee Assistance Programme
• 20 day holiday allowance plus bank holidays (pro rata)
• Dental allowance and eye care vouchers for VDU users
• Career opportunities across the Dentex Health group
• Techscheme, the option to buy tech through salary sacrifice! 
• My Healthy discounts - get discounts on Gyms and online retailer

What we need from you

• Good communication and customer service skills, keeping patient satisfaction in mind
• Excellent professionalism and relationship building skills
• Able to work intuitively and adapt to change
• Strong work ethic, teamwork ability with an enthusiastic people-first attitude
• High levels of attention to detail
• Proficient user of the requisite dental software and Microsoft package

Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.