Company Description

Sovereign House Specialist Dental Centre is a specialist referral practice based in Brentwood Essex, just off junction 28 off M25.
Our specialist dentists provide the following services; periodontics, endodontics, orthodontics, implant and restorative dentistry, oral surgery, hygiene treatments, Invisalign, CBCT scanning, tongue tie clinic.

We are looking for a permanent part time receptionist to work Monday - 08.30 to 18.00 Thursday - 08.30 to 18.00. 

Job Duties 

• Front of house and receptionist duties; telephone management including booking and rescheduling appointments
• Forward planning diaries for clinician, and timely administration including sending welcome emails, collecting consent and medical history forms
• Processing payments and recording daily takings
• Opening and closing the practice
• Provide outstanding customer service at all times, deal with patient objections effectively and efficiently
• Follow all practice systems and procedures
• Any other ad hoc responsibilities as reasonably requested

Benefits

• Auto enrol pension scheme
• 24/7 access to free Employee Assistance Programme
• 20 day holiday allowance plus bank holidays (pro rata)
• Dental allowance and eye care vouchers for VDU users
• Career opportunities across the Dentex Health group
• Techscheme, the option to buy tech through salary sacrifice! 
• My Healthy discounts - get discounts on Gyms and online retailer

What we need from you

• Good communication and customer service skills, keeping patient satisfaction in mind (Bonus if candidate speaks in Portuguese) 
• Excellent professionalism and relationship building skills
• Able to work intuitively and adapt to change
• Strong work ethic, teamwork ability with an enthusiastic people-first attitude
• High levels of attention to detail
• Proficient user of the requisite dental software and Microsoft package

We have staff parking, in house training and other generous terms

Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.