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Travel Consultant *Internal* (12 month temporary contract) at LUSH
Poole, United Kingdom


Job Descrption

Travel Consultant *Internal* (12 month temporary contract)

Application Deadline: 6 May 2024

Department: Travel

Employment Type: Temporary

Location: Poole - Head Office

Compensation: £25,000 - £29,500 / year


Description

Diversity matters We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. 
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

The role/team
The travel team is recognised throughout the business as a support function for our colleagues as they travel the globe sourcing raw materials, meeting suppliers, visiting our overseas offices, supporting new stored design and openings plus moving around our global locations. The travel team supports both the individual traveler and group travel for the events regularly working with our overseas teams to ensure that travel is delivered at the highest level and that our staff are looked after throughout their journeys. Working closely with travel providers we procure the best possible suppliers whilst supporting budgets and working with stakeholders to ensure travel is delivered efficiently and effectively. 
Please note this role is open to internal employees only. 

Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Key Responsibilities

  • Creating travel bookings for Lush Employees UK and beyond 
  • Supporting the Travel Manager in Monthly reporting 
  • Ensure compliance of our travelers in best practice and budgetary control
  • Ensuring safe travel arrangements for our colleagues 
  • Preparing tickets and itineraries for dispatch to travelers and keeping traveler records up to date 
  • Relocations, airport transfers, visa applications and day to day travel agency practice 
  • Some flexible working to provide evening & weekend cover as needed Support teams as they adapt to change in the new environment 
  • Support new permissible policy - ‘pop up’ to our existing policy 
  • Advise and support Click Travel training 
  • Support best practice for sustainable travel 
  • Work with suppliers to ensure continuity of service 
  • Provide 1 week a month Out of Hours emergency support


Skills, Knowledge and Expertise

  • An essential requirement for this role to have a minimum of 2 years in either retail, hospitality or business travel 
  • Excel and Word knowledge 
  • First class customer service skills 
  • A self-starter and great can-do attitude 
  • Ability to work in a team environment and with other departments and Managers 
  • Good organisational skills
  • Ability to prioritise your workload, take direction and work well under pressure
  • Be flexible and keen to work in a different type of organisation 
  • Have excellent communication skills and be a strong team player 
  • Bags of initiative and attention to detail and a passion for all things travel


Benefits

  • 25 days holiday plus bank holidays
  • *6 months’ full pay for parental leave (primary caregiver)
  • *Enhanced paternity leave
  • Bonus scheme
  • Day off for weekday birthdays
  • Holiday purchase scheme
  • 50% discount on Lush products and spa treatments
  • Cycle to work scheme
  • Discounted rail and bus season tickets 
  • Employee assistance programme
  • *Financial childcare support on return to work
  • We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
  • Support groups, film nights, yoga, meditation sessions and much more

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