Team Administrator - Residential Lettings

5 days per week; Monday to Thursday, 8:45am to 6.30pm, Friday, 8:45am to 6:00pm, Saturday (on rota basis) 9:00am to 4:00pm.

Based in Brook Green, West London, W14

Basic Salary up to £25,000 per annum, depending on experience PLUS ability to maximise your earnings

Requirements

The main purpose of the role is to provide administrative support to the lettings team, in order to help maximise efficiency and customer service with our clients.

In this instance, we are looking for an enthusiastic and ambitious person to join our Brook Green Lettings team as the branch based coordinator, where you will be supporting the lettings team, with registering and booking applicants for viewings, as well as helping ensure properties are on the market, and that the branch is running smoothly.

You will also have support from the centralised BC Hub, so you are able to draw from a wealth of knowledge and expertise of your colleagues to support you throughout your career with the group.

Duties will include;

• Working closely with our Lettings Director and consultants to market all properties on the relevant portals in line with company standards, including drawing up floor plans, and that any actions are completed in a timely manner
• Producing property brochures and other marketing material upon the branch requests
• Registering applicants and booking activities such as viewings and market appraisals
• Updating and maintaining the database ensuring compliance is maintained throughout
• Assist in creating and distributing reports on a weekly basis
• Supporting the branch and the central BC hub in any tasks as required

The successful candidate will be;

• A strong administrator, who is structured and organised
• A strong communicator, confident and able to be assertive and empathetic in the right situations
• Able to work as part of a team, and also happy working independently
• Resilient and consistent when faced with conflict and driven to resolve challenges positively
• Confident with all Microsoft office packages and general IT use

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Benefits

With the Griffin behind us, Stirling Ackroyd Group are committed to putting our people first. We are one team working together to achieve success, we believe in developing all of our colleagues to be the best they can be through structured training and development programmes.

Here is just some of what we can offer you when you join Stirling Ackroyd:

• Competitive salary and bonus schemes
• Award-winning training and skills development, including ARLA Propertymark courses (Propertymark Professional Standards Agency 2023)
• Employee, family & friend discounts across our property services
• Retail Discounts
• Engagement and recognition platform
• Season ticket loans
• Cycle to work scheme
• Technology purchasing scheme
• Holiday Accumulator
• 24/7 Employee Assistance Program
• Wellbeing Centre
• Award-winning Employee Referral scheme for bringing in new talent (IHR awards 2023)
• Award ceremonies, competitions and more!