Company Description

Who are we?
When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
As Talabat continues to grow and keep ahead of the curve we have launched our very own end-end grocery service across the MENA region: tMart.

Role Summary
We’re looking for a Sr Specialist Demand Planning to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!

Job Description

What’s On Your Plate?
● Demand Forecasting and Planning : Ability to use past sales data, market trends, promotions and category insights to develop a highly accurate forecast for the Import Shipments portfolio
● Imports Shipments Planning: Ability to plan forecasts/stocks/inbound containers for a 3/6 month forward pipeline to maintain constant availability with adequate Stock Cover, utilizing all available data sources and alignment processes with cross functional teams.
● Import Shipment Clearance Process: Act as subject matter expert and drive process
governance and adherence for imports shipment clearing process with external/internal
stakeholders. Work closely with Finance/Commercial/Operations teams to ensure zero
demurrages, minimized claims and expedited/time bound clearing process is in place. Ability to monitor and drive continuous process improvement to reduce costs. Ensure new product sourcing follows internal guidelines/lead times and are planned accordingly.
● Work with respective Country Supply chain teams on projects and initiatives to drive process improvements.
● Work closely with commercial/operations teams on key projects and initiatives.
● Reporting and Communication: Prepare and present demand planning reports and
dashboards. Use BI analytics to automate reporting processes.
● Implement standardized supply chain metrics and processes for all MENA countries.
● Inventory Management: Ability to plan and drive DOH policy for all MENA countries with end to end mapping of supply chain processes.
● Work with respective country team to improve Forecasting accuracy and availability of SKUs in store
● Monitoring inventory processes to ensure Shrinkage is minimized while optimizing on DOH.
● Promotions Planning: Work closely with the commercial team to define metrics and
processes for promotions planning in the supply chain.
● DC Management: Monitor daily and weekly DC KPIs and share with Local country head and drive the improvement in operations. Establish and ensure compliance about processes and Operations in Warehouse
● Supplier Management: Able to hold discussions with external stakeholders on availability and fill rate and drive improvements.
● Project Management: Ability to work on various projects with a wide variety of stakeholders, managing project timelines and team expectations effectively.
● S&OP: Ability to facilitate and drive cross functional teams, identify gaps to forecast and
business plans, identify key blockers and be able to resolve with country team

What Did We Order?
● You have at least 5+ years hands-on experience in Supply Chain Planning, Forecasting, Import Shipments, DC Planning, Inventory Management & System implementations
● You come with an experience in retail groceries, ideally with focus on Ultra Fresh
● Analytical skills, big data manipulation + advanced ease with excel
● You have experience in forecasting models and suppliers scheduling
● You have experience in Imports Shipments, Incoterms.
● You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
● You have good stakeholder management skills and are a self starter with an entrepreneurial mindset.
● You are someone energized by the unknown and look forward to learning each day on the job
● You have excellent analytical and communication skills, and always like to be hands-on with several tools