As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!
talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
What’s On Your Plate?
Be the primary gatekeeper on product experience; set up and maintain talabat rewards catalog vouchers across countries to ensure strong customer experience
Primarily leverage multiple data sets to create vouchers in the Talabat campaign management system for multiple countries
Design, develop, and implement reporting solutions to ensure visibility on the performance of rewards catalog vouchers to senior management
Work with issues within and outside your domain to create an impact in the execution of deliverables
Project managing several voucher initiatives in different markets at the same time
Access to a large pool of business data and would be required to distill insights; effectively translate data into actionable insights and communicate them to key stakeholders and senior leadership
Continuously look into improving business processes across several functions
What Did We Order?
1-3 years plus experience in operations, reporting or a business development role
Operational and analytical excellence: Adept in excel skills to compile data from multiple sources to create rewards vouchers and correspondingly generate insightful reports.
Love to hustle and can get things done; Showcase speed, resourcefulness, and go-getter attitude
Attention to detail with the ability to manage multiple priorities and responsibilities
Communication and presentation skills: Experience in communicating effectively with different levels of stakeholders including C-level stakeholders
Highly motivated and driven individual who enjoys working in a fast-paced, enthusiastic corporate environment
Problem solver with no direct guidance