Company Description

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

We are looking for a Supervisor Vendor to join our team and be part of our NFV
Operations journey. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.

What's On Our Plate

- Daily huddles with store managers to share reports and gather feedback to improve existing processes

- Review operational metrics regularly, understand targets and levers to achieve objectives.

- Optimizing shopper allocation to cover order throughput

Providing timely and actionable feedback to key stakeholders and driving implementation

- Deep dive into gaps in operations and performance to understand root cause of the issues and implement initiatives to improve.

- Maintaining accurate stock inventory for incremental sales through higher fulfillment and Reliability

- Assessing store level inventory to ensure highest fulfillment of expected sales

-Managing availability for top selling items

-Working with store management team to ensure stock depth for fast moving items

- Driving shopper efficiency and compliance through continuous training and monitoring

-Weekly reporting on shopper performance and taking steps to improve overall impact on store KPI

-Building training modules and refresher programs for scalability

-Identifying and reallocating resources to meet fluctuating store demands

- Ensure in the proper execution of inventory management and daily price changes for seamless customer experience

- Frequent checks to flag and rectify any assortment or pricing issues instantly

- Working with store management to integrate automated inventory updates

- Tackle partner issues and set processes in place to mitigate recurrence  

- Bring significant improvements in Operations and Logistics KPIs

-Refine store workflows to achieve desired store metrics

-Implement SOPs and SLAs to increase productivity and efficiency

What We Ordered

• Strong Leadership Skills and organized problem-solving abilities
• Bachelor’s degree in any related field
• You have at least 2 to 3 years of experience in similar roles:
• Warehouse Manager (Distribution Center to Store)
• Physical Stock Logistics Leader
• Operational minded Store Supervisor with Buyer experience
• Well versed with Supply Chain Management and Demand Planning

Qualifications