Company Description

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

We're looking for someone who leads like a pro and can handle tricky situations with total confidence. The ideal candidate should be a strategic operator, able to navigate the ever-evolving landscape of communications without blinking. He/She appreciates our culture of being real, bringing a genuine passion for connecting with diverse audiences and keeping our messaging fresh and relatable.

• Craft and execute Talabat's communication strategy throughout the MENA region.

• Collaborate with top-level management and stakeholders to align communication strategies with the company's business goals. 

• Take the reins of our regional communications team, offering strategic direction, mentorship, and fostering team growth. 

• Drive the creation of communication assets and content to achieve local market objectives.

• Collaborate closely with talabat's brand and marketing teams for a consistent brand voice across all channels. 

• Cultivate and manage relationships with key media outlets, influencers, and stakeholders.

• Ensure compliance of all communication materials with relevant regulations through collaboration with talabat's legal team. 

• Play a pivotal role in crisis communications, providing strategic direction and content.

• Evaluate and report on the effectiveness of communication campaigns, offering insights and recommendations for enhancement.

Qualifications

• Solid track record of leading communications in the MENA GCC region, with relevant experience in the Arabic markets

• Proven ability to create engaging and authentic communication strategies with limited resources

• Strong interpersonal and leadership skills, with the ability to guide teams across talabat markets.

• Excellent communication skills, both written and verbal, in Arabic and English.

• Experience in crisis management and issues management

• Demonstrated success in building and maintaining relationships with key media outlets, influencers, and stakeholders

• Knowledge of relevant regulations and standards in the MENA region

• Bachelor’s degree in communication, public relations, or a related field