As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!
talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
What's on your plate?
• This role requires to organise the countries forecasting demand of supplies to stores, POs for replenishment and maintaining availability in the stores
• Accountable for the overall demand planning/replenishment of Tmart stores and warehouse in Region
• Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts
• Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Ageing stock optimization.
• Ability to provide solutions and initiatives to solve problems with stocks in the warehouse and stores
• Guidance to country demand planner and admins to ensure smooth workflow
• Works closely and guides the regional commercial and operations pro-actively to ensure supplies and suppliers are not affected.
• Leading system migrations and ensuring all new tools are on track and suggest actions of automatization to reduce manual work
• Continuously challenging the country forecasting model and taking on account all the parameters that affects the forecast.
• Helping demand planner in replenishment of any capacity augmentation initiative ( ex: 3 party warehouse, cross docking stations , etc)
• Guiding country demand planner for the supplier's schedule to stores and warehouse to ensure efficiency in receiving
• Building all necessary dashboards to report progress on activities and KPIs
• Taking all necessary actions to reach target KPI in terms of availability per category, per supplier and items roles
• Drive Imports replenishment planning with overseas suppliers and plan shipment and logistics schedule to ensure time bound E2E
• Replenishment process is executed
● Ability to interact/guide the senior-level executives and can manage the expectations of multiple stakeholders
● Past experience in FMCG in demand planning and replenishment is a must
● At least 10 years experience
● Solid experience in Stakeholder Management, Time Management, data & detail oriented & tech – savvy
● Leads, coordinates and facilitates the work of others, has management responsibilities
● Uses knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives
● Excellent analytical and communication skills, and always hands-on with several tools
● problem Solver and autonomy
● Ability to lead all activities autonomously while involving stakeholders when needed