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Sr. Manager People Operations at Delivery Hero
Dubai, United Arab Emirates
Job Descrption
As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!
talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries... worldwide
Job Description
Responsible for HR-related duties and providing support to specific Business Group. Ensuring all employees are adhering to the policies and procedures of the company and maintaining Culture
What’s On Your Plate?
• Develop and implement HR strategies and initiatives aligned with Company Values, Culture, and business strategy.
• Evolve Employee Experience by facilitating processes and developing new programs as Onboarding and Employee journey and develop policies for enhancement.
• Bridge management and employee relations by addressing demands, grievances or violations
• Manage and control Manpower Plans and support the hiring process.
• Support business needs through the development, engagement, and motivation of employees
• Nurture a positive working environment and interactive communication through proper channels.
• Maintain and monitor HR Systems, Data, and procedures.
• Implement and manage a performance appraisal cycle to drive high-performance
• Monitor and report on workforce and succession planning.
• Maintain Reward plan and benefits program.
• Assess training needs to apply and monitor development programs.
• Manage reporting and analytics for better decision-making
• Support in Planning and Budgeting
• Ensure legal compliance throughout human resource management
Qualifications
What Did We Order?
• Bachelor’s Degree within HR or any other related field
• Minimum of 8 years experience within HR and previous managerial position experience.
• Professional knowledge and experience in talent management
• Knowledge of different industries; preferably Service companies.
• Good knowledge of labor laws and legal compliances
• Ensure legal compliance throughout human resource management
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