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Coordinator Non Food Vertical at Delivery Hero
Dubai, United Arab Emirates
Job Descrption
Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.
We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.
At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.
Job Description
To focus on growing our NFV Business which is the region’s first cloud store concept offering 30-minute delivery of quick commerce items & e-groceries at hypermarket prices.
Role Scope
● Populating and proposing content for the product Catalogs on the... Talabat app
● Participating in the identification and correction of Catalog errors; investigating Catalog related complaints
● Enhancing the vendor front page through various merchandising methods.
● Creating reports regarding work received and work performed
● Resolving problems that appear on the supply chain and help improve inventory health.
● Identifying possible improvements in the processes you work on and suggesting ways of implementation for the
needed changes
● Handle the day-to-day volumes of the assigned tasks and ensuring that the quality standards are met
● Inform the manager regarding possible quality issues; investigate the situation and recommend corrective actions
● Flag any updates received from stakeholders on process to Lead/Manager
● Participate in process related meetings/calls.
● Fluent in Arabic (Speak/Write)
What Did We Order?
● 1 – 2 years of work experience or background in innovative business operations processes is considered an
advantage.
● Upper Intermediate written and oral communication skills in English & Arabic
● Good working knowledge of MS Office; MS Excel proficiency is an advantage
● Very good knowledge and experience in internet navigation and research – finding information about large
amounts of data in a timely manner.
Ability to:
● Multitask in a fast paced environment
● Operate in the system with the speed and accuracy necessary to meet departmental standards
● Dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution
● Maintain composure in critical situations and communicate clearly with both internal and external customers.
● Salesforce is experience is a plus
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