Candidates are required to have a British passport to meet the security clearance aspect of the role.

The fastest growing cloud infrastructure provider is looking for highly talented and high energy software developers. You will be part of a high-performance core team that builds the best stack on Object store storage services. Be part of the team that’s consistently hitting double digit growth in its cloud business.

Design, develop, troubleshoot, and debug software programs for databases, applications, tools, networks etc. As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs.Duties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise. Will have project lead role and or supervise lower-level personnel. BS or MS degree or equivalent experience relevant to functional area.

We are looking for talented and motivated engineers of all experience levels to join our fast-growing team and take our product to the next level, as we scale up and develop our business. As a member of our reliability team, you will be responsible for triaging, helping Object Storage customers use our products efficiently. Object Storage is a highly scalable and performant public facing service for storing unlimited amount of unstructured data. Components include Web Servers, Storage Servers, Cloud Gateways, and Bulk Import Appliances. You will own oversee their use by customers in a production environment. This is your chance to be part of an exciting new technology that is hot in the market, has many opportunities to work on new features, and is already in demand by customers.

 Responsibilities:
 

• Solve customer issues by driving for solutions with existing features or by getting engineering team involved
• Engage with customers on zoom calls and live debug customer problems
• Simulate a customer environment in a lab, reproduce problems, find solutions/gaps, create POC’s, and escalate bugs to Engineering teams
• Create tooling to troubleshoot issues and scripts to address common use cases
• Use in-depth OCI Knowledge to present useful OCI features the customer may not be aware of or provide best-practice guidance in the use of OCI in general
• Create Application Specific documentation for common applications using OCI storage
• Identifying real customer problems that could be addressed with engineering changes
• Presentations/Education to storage engineering teams on how customers are using storage products
• Develop a passion for educating, training, and enabling cloud solutions experts for a challenging set of customers and circumstances
• Work with customer support to enhance their processes and triaging workflows so as to minimize time to resolution for the customer. Provide guidance/documentation to ensure proper information collection and routing
• Be the voice of customers to Oracle’s various cloud engineering teams
• Leads deep dives into events during calls and in support of CAPA
• Works independently with minimum directions

Minimum Qualifications:
 

• 8+ years of experience in an IT, platform environment working with large Enterprises
• Significant experience involving Compute, Networking and Storage services as well as a working knowledge of security and compliance issues
• Deep understanding of cloud competitive landscape; customer priorities and challenge
• Strong Communication, Presentation, and speaking skills
• Ability to create detailed customer engagement plans to keep up with the high velocity of features being delivered on the platform
• Aptitude for problem solving and troubleshooting

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer