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Contract Technical Support Officer at Thurrock Council
London, United Kingdom


Job Descrption

Salary: £31,199 - £35,579 per annum

Grade D

Secondment to run till 31ST March 2025

37 Hours per Week 

Main Responsibilities include:

  • To work flexibly to support the measurement, monitoring and management of performance across the Directorate enabling core objectives to be achieved. 
  • To provide support in the provision of services across the directorate
  • Support the implementation of new projects. 
  • To monitor and report on key performance indicators across all services. 
  • To set up and maintain accurate records, databases and reports for a range of activities and services. 
  • To deal with members of the public, other council services, other public bodies, professional agents and solicitors to resolve service requests and enquiries if required. 
  • Deliver presentations from time to time, as required 
  • To create a training plan and deliver training to staff within the team, ensuring they are trained in process and relevant legislation and regulations 

Key Skills and Experience:

You will need to be willing to work flexibly and able to work on your own initiative. You will need to enjoy working in a team that works to very demanding but achievable timescales. The team delivers a high standard of service to our customers which is essential in the growth and development of Thurrock.

Please contact Emma Newman via email if you have any questions at enewman@thurrock.gov.uk

Closing Dates: 

Redeployment Only: 18th April 2024

Internal and External: 5th May 2024

Interview Date: TBC

To view the Job Profile and Person Specification please follow the link below:

jobprofile - Technical - Support - Officer.pdf
 

Why Thurrock?

 

Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.

 

Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.


This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough. 

 

Our location

 

Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.

We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.


Thurrock is just half an hour journey away from the centre of London by train and well connected by road.

Staff benefits

 

We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.

Further information can be found here Employment benefits | Working for the council | Thurrock Council 

 

Equality, Diversity & Inclusion

 

Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.

 

We serve a diverse community where people are different yet equal. Diversity underpins everything we do.

 

For further information about Thurrock Council please visit our website: Thurrock Council

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