Associate– C&TxB Operational Risk

Operational Risk is an independent risk management function (2nd line), responsible for developing and implementing a standardized framework to identify, measure, and monitor operational risk across Goldman Sachs.  

Position Overview

This Operational Risk role within the Platform Solutions Risk team is seeking a professional with a deep understanding and subject matter expertise in the areas of operational risk, including implementing and/or managing risk appetite framework, as well as a broad understanding of and experience in Consumer lending & banking. The successful candidate will actively engage in enhancing the risk appetite framework, strengthening risk management framework, with a focus on Consumer facing products and collaborate with multiple stakeholders within the Risk division and across other relevant business segments of the Firm.

Primary Responsibilities:

• Support enhancement and upliftment of the operational risk appetite framework (RAF) including development of metrics within the Consumer business for the Firm and the Bank
• Support/ Own development of Policy and Standard documents for the risk appetite framework and metrics within the framework
• Develop and or enhance reporting structure for the RAF metrics 
• Work closely with the 1st line process and business owners and other stakeholders to develop day to day risk management metrics and standards which quantify the divisions exposure to various operational risks; review aggregated results for thematic analysis and trends for reporting
• Contribute to the advancement of operational risk methods and practices and the operational risk management overall framework

This role requires an energetic self-starter that can liaise with stakeholders across business units and federation teams both regionally and globally. Familiarity with the concepts of operational risk, framework implementations, the firm’s process flows, and control environment combined with strong interpersonal and analytical skills and a penchant for problem solving are essential for this role.

Qualifications:

• Bachelor’s degree or equivalent required  
• Master’s degree in business, Risk Management, or a related field; professional certifications in risk management (e.g., FRM, CIA) are desirable.
• 4+ years of operational risk/ enterprise risk/ relevant control function experience with subject matter expertise in operational risk appetite framework, policies, and governance
• Proven track record of leading/ managing operational risk management framework within the financial services industry.
• Familiarity with enterprise risk management best-practices and controls
• Proven experience in delivering against firmwide and cross-risk initiatives.
• Strong organizational and communication skills to interact confidently and convey complex concepts to diverse audiences.
• Strong analytical abilities with high attention to detail and accuracy, including the use of data and visualization of data to aid strategy discussion with proficiency in Excel, PowerPoint, SharePoint, Tableau and SQL

Preferred:

• Experience developing and deploying an operational risk appetite framework for Consumer lending/banking
• Experience developing data driven monitoring of programs, platforms, and solutions
• Prior experience in issue management, risk & controls assessment
• Risk assessment prior experience for change management and process design
• Risk management experience in Digital & Online banking or related area