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Unit Coordinator - Branches (Outsource) at Abu Dhabi Islamic Bank
Dubai, United Arab Emirates


Job Descrption

Role: Unit Coordinator
Location: Abu Dhabi                        

Role Purpose:

To Enhance support function to frontline Staffs by timely & error free processing of Branches Asset finance by abiding ADIB Policies & Procedures.
    
Key Accountabilities of the role      
 

  • To meet the KPI of as defined by Management on Asset file processing for CRM Approvals/RFO/Card center Disbursements.
  • To ensure all the applications are entered into the system are error free and as per policy.
  • To ensure cases are proposed under ADIB Product, Policy & Procedures, due diligence and banks Dos & Don’ts polices. 
  • To communicate with the frontline if the proposal violates the Policy and resolve the discrepancy.
  • To re-submit the rejected cases to relevant dept ensuring the rejection reasons are fully covered.
  • Maintain defined MIS as per business requirements. 
  • Adhoc requests as per business requirement
  • Identify and close process gaps to improve efficiency to ensure seamless customer experience.
  • Adhere to ADIB policy/procedure. 
  • To attend assigned training for self-development
     

Specialist Skills / Technical Knowledge Required for this role:

  • Broad knowledge of Retail Banking products & services 
  • Business Communication Skills
  • MS Office 
  • Good Knowledge of UAE banking practices, regulations & risks.
  • Computer skills, typing Skills, Management Information skill, Ability for mature handling of stakeholder and internal customer relationships.
     
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ABU DHABI ISLAMIC BANK
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