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Supervisor, Patient Financial Services at HealthPartners
Saint Paul, United States


Job Descrption

Regions Hospital is seeking a Supervisor of Patient Financial Services to join the Admitting leadership team. This role supervises approximately 15 financial counseling staff in the Admitting Department, leading the implementation of strategies, providing work direction to teams, improving workflow and efficiencies, identifying learning opportunities, facilitating training and education, establishing and improving key performance indicators, managing productivity, and monitoring work quality.

This role works closely with individual team members, team leads, managers, and directors to verify patient insurance coverage, evaluate Medical Assistance application processes for reimbursement, identify problems, recognize symptoms, and provide solutions to complex insurance registration issues. The Supervisor of Patient Financial Services is responsible for the development and timely updating of department policies and procedures, establishment of goals and objectives, setting of standards, and monitoring statistical/financial reports to enhance patient interview experiences and reimbursement potential.

Work Schedule:

  • Monday-Friday, 7:30 a.m.-4:00 p.m.

Required Qualifications:

  • Five years of experience in healthcare registration or billing.

Preferred Qualifications:

  • Bachelor’s degree.
  • Knowledge of government and insurance payer rules and regulations.

Additional Information:

This is a non-union 1.0 FTE (80 hours per pay period) day shift position. The full salary range for this position is $55,452.80-$83,179.20 annually, based on experience and internal equity. This position is exempt under the Fair Labor Standards Act, and eligible for benefits. Our benefits include medical and dental insurance (which begin on day one of employment), 401k with match, disability insurance, tuition reimbursement, educational reimbursement toward continuing education, and we are a qualified non-profit employer under the federal Public Service Loan Forgiveness program. We offer an onsite employee fitness center and an onsite employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions is also proud to be a Yellow Ribbon Company.

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
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