Park Nicollet is looking to hire a Rehab Assistant - Clinic Float to join our Rehab Call Center team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Position Summary:
Performs a variety of clerical and clinical tasks assisting the Rehabilitation Services Care Teams in providing outstanding patient care and services.
Work Schedule:
REQUIRED QUALIFICATIONS:
- Education, Experience or Equivalent Combination:
- Six months experience in a customer service job, or medical related experience in a hospital, rehab, or clinical setting.
- Knowledge, Skills, and Abilities:
- Must be able to work independently under the supervision of multiple rehabilitation professionals on recurring assignments.
- Should have critical thinking skills and be able to problem-solve.
- Strong verbal communication, customer relations and listening skills are essential.
- Good telephone etiquette, money handling, and keyboarding skills are needed.
- Must be able to promote and maintain good customer relations and patient confidentiality.
- Must be able to effectively communicate in person and over the phone with a wide variety of patients (i.e., Those with speech and hearing impairments, those requiring interpreters)
- Ability to work in a fast-paced environment that includes switching between tasks.
- Comfortable working with computers and learning new equipment and software as needed within the scope of the role.
PREFERRED QUALIFICATIONS:
- Knowledge, Skills, and Abilities:
- Knowledge of medical terminology.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
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