About the role
To provide a performance consultancy and analyst function for Force CID by identifying, researching and analysing known and emerging performance and organisational threats, issues and trends.
Specifically, to prepare performance data reports for all elements of FCID and to undertake ‘deep dive’ analyses of FCID business areas to identify best practices, recurring themes and process inefficiencies in existing work.
Role responsibilities
- Lead on organisational and performance improvement work.
- Support the department’s internal tasking, Operational and strategic processes such as Quarterly Performance Reviews and Service Improvement Meetings
- Provide performance analysis for the department in order to make recommendations around the effective use of FCID resources.
- Develop and carry out intelligence analysis around those offenders and series of crimes that are causing most threat, risk and harm
- Provide a consultancy service to senior leaders.
- Carry out projects, reviews, assessments and evaluations.
- Develop frameworks using structured analytical techniques.
- Interpret performance against measures using performance tools.
- Report to decision making forums through written and verbal reports using information from a variety of sources.
- Deep dive into causal factors of performance changes.
- Respond to requests for data and statistics.
- Provide high level data analysis and present within strategic meetings
- Technical development and maintenance of performance software and tools such as Signals from Noise (SfN), CONNECT and Business Insights.
- Undertake survey research and dip sampling, including questionnaire design and the analysis and interpretation of responses.
- Participate in briefings, meetings, seminars and workshops, gathering and presenting performance related information.
- To provide advice and guidance in relation to the use and interpretation of published performance data and for academic research.
- To liaise with staff and officers across the organisation, the Office of the PCC, HMIFRS and other external bodies.
- Support the following specific functions:
- Produce FCID TRM Document / Weekend Staffing Document / Daily burglary / robbery performance document
- Workforce Co-ordination
- PEQF Student planning/posting (PDU/IPS/Substantive)
- Resilience planning PHL’s, Silent Night, Annual Leave embargo periods
- Rota planning
- Coordinate and manage multiple overtime requests
- Submissions of tutor payments and on call payments
- Dip sample capacity for FCID from an audit and compliance perspective
- Co-ordinate large scale planning tasks (Connect/mobility/Sentinel/CWG)
- Covid Cell Leads – including PPE co-ordination
- CPD Co–ordination
- Fleet management and penalty notice management
- Manage FCID’s intranet site/Investigation Portal
Essential Knowledge and Experience
Knowledge/Qualification
A good standard of education, including an understanding of research and statistical techniques, including the ability to undertake research, determine the most appropriate methodology, formulate and test hypotheses.
Experience
- Proven numerical ability.
- Able to work methodically and logically with an enquiring and analytical mind.
- Significant IT skills with the ability to work with new systems.
- Ability to create advanced functions in Microsoft Excel.
- Effective written and verbal communication skills and the ability to work with people at all levels.
- Experience in performance management and associated techniques
- Experience of preparing and delivering presentations.
- Ability to prioritise own workload and manage competing demands.
- Self-motivated with the ability to work with minimum supervision and use own initiative.
- Ability to identify problems and seek appropriate solutions.
- Ability to maintain the highest levels of integrity, discretion and confidentiality.
- Must be able to work on his/her own initiative whilst within a team environment and the ability to work under pressure to specific deadlines.
Desirable Knowledge and Experience
Knowledge/Qualification
- Degree in a research/statistical discipline or other relevant subject (or demonstration of the intellectual abilities associated with that level).
- Knowledge and understanding of performance management theory and techniques
Experience
- Knowledge and experience of programming.
- Problem solving skills accompanied with innovative and creative thinking
- Ability to develop data visualisations.
- Ability to develop content for Business Insights (Qlik) data analytics and data integration tools.
Probationary Policy:
Under the Probation Policy, if you are currently in your probation period, “during your probationary period you will not be permitted to apply for alternative police staff roles within the Force unless there are exceptional circumstances. In such cases, you would require the support of your line manager prior to applying for alternative roles, and if successful, your probationary period will start over.”- Policies - Probation Period (Police Staff) (wmpad.local)
Hours and Location
This is a full time position and office hours are primarily 0700 - 1500. The role woll be based at Lloyd House, Birmingham.
Vetting
Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.
Medical
Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test.
Contact
For further information, please contact Detective Inspector Stacey Fellows on stacey.follows@westmidlands.police.uk or Sergeant Jeffrey Clifford on jeffrey.clifford@westmidlands.police.uk
West Midlands Police is the second largest police force in the country, covering an area of 348 square miles and serving a population of almost 2.8 million.The region sits at the very heart of the country and covers the three major centres of Birmingham, Coventry and Wolverhampton. It also includes the busy and thriving districts of Sandwell, Walsall, Solihull and Dudley. Leisure, retail and conference amenities, together with Premiership and Championship football teams, attract millions of visitors annually.
The West Midlands is an area rich in diversity, with 18 per cent of its population from ethnic minority backgrounds.
An average of 170,000 motorists travel through the region daily, making its motorways some of the busiest in Europe.
Against this backdrop, the force deals with more than 2,000 emergency calls for help every day, as well as patrolling the streets and responding to incidents 24-hours-a-day, seven days a week.
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