Salary range: £27,030 - £27,855 (pro rata) p.a. inc. London weighting 
Contract: Permanent 
Hours of work: 16 hours per week
Location: Bridge Park Leisure Centre

An excellent opportunity to work as a member of a team to provide high quality services which ensures the highest standard of customer care at Bridge Park Community Leisure Centre. 

Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.

The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.

The Post

To work as a member of a team to provide high quality services which ensures the highest standard of customer care at Bridge Park Community Leisure Centre. 

To deal with enquiries, bookings and casual admissions, process memberships and take payment for activities and invoices using a computerised booking system.

The Person

You will be able to demonstrate a competency of working in an administrative role. Capability in cash handling, customer relations and good computer skills are essential requirement of this post. Candidate will be: Providing a warm and genuine welcome. 

Dealing with customer queries both in person and on the phone. Acting as a point of contact for customer queries. Providing friendly straightforward service at the Reception Desk. Positive, friendly individuals to join a likeminded team. Demonstrate excellent communication skills. Totally committed to customer service and have high standards of grooming.

Closing date: 14 April 2024 (23:59)

Additional Information 

If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.

The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here.

Brent has a positive approach to flexible working.

As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk 

Job Description