Proposed Interview Date: Week Commencing 20 May 2024

Closing Date: Sunday 12 May 2024

Contract Type: Permanent

Salary: FC7 £31,179.34 - £38,950.71

Working Pattern: 36 hours per week

Location: Blended workstyle - working from home and from Glenrothes.

Supporting Statement

As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement.

Job Details

This role is based within the Technical and Hosting area in BTS. This is a full-time position working 36 hours per week.

You will earn a competitive salary of £31,179.34 - £38,950.71 and have access to a range of benefits including local and national discounts for supermarkets, restaurants and retail.

In this role you will be providing day to day operational support within the Endpoint Management team.

A link to the role profile is included below. You will find more information about the job and the type of person we are looking for.

We are currently working in a blended working environment with a mix of home working and office days.

The Person

The job requires the candidate to be able to work within a dynamic team in an ever-changing Technical and Hosting environment.

You will be responsible for the support, maintenance and reporting of the endpoint patch management systems within Fife Council, ensuring devices across our Corporate and Education estate are secure and up to date. You will manage large scale deployments of patches and operating system updates.

You will have a forward-looking attitude to change, making sure your knowledge of new and emerging technologies is kept current and up to date.

You will work closely with your fellow colleagues within the Technical and Hosting area ensuing good communication and collaboration. You will provide technical support and guidance to staff out with the T&H area, including but not limited to, High School Technicians.

You will have a proven technical background with previous experience managing or using endpoint management platforms. Experience or certification with Microsoft System Centre Configuration Manager and/or Intune is highly desirable within this role.

Educated to SCQF level 7 which includes HNC or SVQ level 3 or equivalent vocational accreditation in a computing/systems or related discipline or equivalent relevant experience.

You should have experience of working in an ICT role within a Team environment. You should be able to demonstrate good interpersonal and communication skills. A good track record of technical problem solving and technical delivery across a large and complex organisation would also be advantageous. A driving licence is essential for this role.

Further Information

• Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
• How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
• Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services.
• Directorate Information - Council Department information
• Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on Twitter @FCJobsOfficial.

We are currently shaping our future workstyles however, in light of current advice, we are introducing blended home/office working that will include office access days each week with homeworking for the remainder of your working time.

For further information please contact: Ewan Campbell - ewan.campbell@fife.gov.uk

We are holding a Fife Council jobs fair on 15th May 10am - 2pm at Rothes Halls, Glenrothes. We will be on hand to talk about the vacancies we have on offer and what it's like to work with the council. There will also be a chance to get support from our job clubs and employability teams and can offer help with the online application process. Please pop along on the day to find out more.