About Jumeirah and Madinat Jumeirah Resort:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 25 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Madinat Jumeirah – The Arabian Resort of Dubai is a magnificent tribute to Dubai’s heritage. The resort comprises of three grand boutique hotels: Jumeirah Al Qasr, Jumeirah Mina A’Salam, Jumeirah Al Naseem and a collection of 29 traditional summer houses know as Jumeirah Dar Al Masyaf. In addition, there’s seven exclusive Malakiya Villas, over 50 world-class restaurants and bars, a traditional souk, 3km of waterways with abras, a leading conference and banqueting centre, 2km of private beach, the award-winning Talise Spa and the Talise Fitness health club.

About the Job:

An opportunity has arisen for an Assistant Outlet Manager to join the team of Pierchic, our award-winning restaurant, located in Jumeirah Al Qasr. The main duties and responsibilities of this role are:

Operational:

• Hands on operator that lives and leads the perfect guest experience
• Monitor staffing levels and the competence of colleagues.
• Conduct performance evaluations, training sessions, and provide guidance, coaching, and counseling to colleagues.
• Contribute to the implementation of marketing activities to achieve desired outcomes.
• Assist the Outlet Manager in analyzing results of quality assessments and take necessary actions to address any issues promptly.
• Conduct regular briefings and meetings to ensure colleagues are well-informed to perform their duties.
• Assist GREs in maximizing tab/sent through proper seating philosophy and reservations management.

Administrational:

• Collaborate with the Outlet Manager to execute the F&B marketing plan as needed.
• Consistenly maintain updated hard copies of department SOPs.
• Assist in managing department forms and records according to JI standards for Document Control, encompassing various aspects such as:
  • Colleague attendance data
  • Colleague records
  • Daily Briefing Sheets
  • Cleaning Schedules/Checklists
  • P&L analysis
  • Budgetary reports
  • Telephone Test Call Results
  • CSI & Customer Feedback
  • Maintenance of records related to education, training, skills, and experience.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Strong communication and interpersonal skills.
• Proficient in English and a second language (Russian, Italian, Spanish, German, or French) is required for this role.
• At least 1 year of experience as an Assistant Outlet Manager in a fine dining restaurant, preferably Italian or Mediterranean.
• High working proficiency with Microsoft Programs, Micros PMS, SevenRooms and etc.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.