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Contract Manager at Heathrow
London, United Kingdom


Job Descrption

Managing multiple, concurrent projects in a fast-paced dynamic business critical category, you’ll support the sourcing, procurement, contract assurance, implementation and post-contract management activities. You will co-ordinate end-to-end procurement management with a focus on Supplier Relationship Management and Sustainability. You’ll be responsible for delivery of contract assurance services including best practice principles in respect of the formation and administration of contracts and monitoring of contract compliance within internal governance/audit frameworks.

You’ll support the creation and delivery of pre-contracting strategies, supplier negotiations, drafting and executing Goods & Services Framework Agreements, Work Packages and Standalone Agreements; making contractual amendments and supporting the Procurement governance process.  Working closely with business stakeholders, you’ll drive value for Heathrow to maximise delivery, minimise risk, delivery of benefits to the organisation through cost saving, fostering supplier relationships and improved airport operations.

  • Placement and management of robust contractual documentation including drafting and negotiation, liaising with contract and legal departments, contract assurance and support services including the delivery of all centralised contract amendments
  • Maintaining well-informed effective category plans and developing innovative strategies which will be presented to relevant senior stakeholders, using creative commercial models, market leading technology and trends that will drive regulatory compliance and a competitive edge for the business
  • Constructively challenging business plans and strategy documents to ensure robustness of approach that maximises commercial opportunity and mitigates risk. 
  • Executing sourcing activity including valid evaluation criteria and methods which meet the obligations required by competition law, so Heathrow is a fair procurer of goods and services
  • Maintaining agreed processes for supplier management, claims management, benefits and savings and continuous improvement targets whilst meeting all contract, regulatory, risk-reward and exit strategy requirements
  • Managing and owning the SRM process for key stakeholders (internal and external)
  • Data analytics for supplier performance, spend and contractual compliance
  • Proven experience in a variety of Procurement and Contracting models and environments using a range of reimbursement models
  • Experience delivering multiple projects to meet business affordability targets and achievement of Key Performance Indicators through strong Supplier & Stakeholder Relationship Management
  • Demonstrable Contract and Supplier Management Experience

Ideally, you'll also have:

  • Working knowledge of Aviation and associated supply chain(s)
  • Understanding of a complex airport operation with an appreciation for its interdependencies across the organisation representing Procurement
  • Experience with contractual documentation including bespoke contracts, NEC based or similar industry standard contracts and relevant negotiation and drafting
  • Working towards professional qualifications e.g.CIPS or willingness to commit to pursuing development and training

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow. 

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions. 

Working Location

Our agile approach offers the opportunity to combine home working with meetings, events and training at the airport. All roles involve some on-site working each week, so you’ll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
 
Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With four diversity networks, we champion inclusivity and celebrate individuality.

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