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Commercial Manager at Heathrow
London, United Kingdom


Job Descrption

Working in Procurement at Heathrow offers a unique environment - from baggage systems and terminal buildings to runways and underground train systems, it’s a city that never sleeps. As well as helping to keep our 24/7 operation running smoothly, your work will support our £multi-million capital investment programmes to deliver transformative improvements. 

You will manage procurement of infrastructure, helping Heathrow get value for money through obtaining contracts for goods, services and works.  

You’ll play your part in delivering on our sustainability and decarbonisation objectives, as we work towards net zero in the air and on the ground. Maximising value, minimising risk, revenue generation and improved airport operations are all central to every procurement contract we design. This means collaboration is key. Our team works with 1,500 active suppliers from across 19 countries, 40% of which are SMEs.  

The ideal candidate will have a background establishing and collaborating with stakeholders to create procurement strategies. You will have experience working with pre and post contracts strategies in a commercial environment, managing supplier partnerships and working cross-matrix to deliver projects to meet business affordability targets.  

  • Lead and influence the programmes strategic sourcing activities for large value, complex spend areas to ensure they align with the broader business objective and market strategies. 
  • Ensuring innovative delivery through compliance but with a commercial sensible approach with an aim to add value.  
  • Constructively challenge business plans and strategy documents to ensure the robustness of the approach that maximises commercial opportunity and mitigates risk. 
  • Collaborate with stakeholders on managing contracts and supplier relationships to maximise commercial and contractual benefits. 
  • Support and maintain all necessary agreed processes for supplier management, claims management, benefits and savings and continuous improvement targets whilst meeting all contract, regulatory, risk-reward and exit strategy requirements. 
  • Improving passenger service with consideration of accessibility, ease of experience and sustainable offerings.  
  • Holds or works towards a professional qualification (MRICS, CIPS, APM, CEng or a willingness to commit to pursuing).
  • Demonstrate commercial and contractual experience (pre and post contract essential)
  • Experience in a variety of Procurement and Contracting models, specifically in NEC-based contract environments, using a range of reimbursement models. 
  • Evidence project delivery to meet business affordability targets.
  • Ability to demonstrate relationship building with internal and external stakeholders/suppliers. 

Ideally, you'll also have:

  • Experience managing teams and motivating staff to deliver to a high level. 
  • Experience in an airport environment.

#LI-RH1

#LI-Hybrid

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow. 

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions. 

Working Location

Our agile approach offers the opportunity to combine home working with meetings, events and training at the airport. All roles involve some on-site working each week, so you’ll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
 
Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With four diversity networks, we champion inclusivity and celebrate individuality.

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