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Job Descrption

Working at the RFU means being part of the ‘bigger picture’ at England Rugby: to be rooted in our purpose, which is to enrich lives, introduce more people to rugby union & develop the sport for future generations. If our purpose resonates with you, and you recognise the value that sport can bring to people’s lives, we’d love to work with you. An opportunity has arisen for an Administrator to join the Game Development team on a permanent basis.

Job Title : Game Development Administrator (Match Officials)
Department : Game Development
Reports to : Match Official Development Manager
Salary Banding : £25-27,000
Job Level : Core
Location : Twickenham Stadium (2-3 days/week) & home
Employment Type : Permanent 

Application Information:

• Please submit an anonymised CV and cover letter (i.e. please exclude personal details, etc.).
• The closing date for applications is Wednesday 8th May 5pm.
• The RFU reserves the right to close this vacancy early if we receive sufficient applications.
• Applications may be considered whilst this vacancy is advertised.

This role will require a DBS check.

Nature and Scope:

The role holder will deliver efficient day to day administrative support to the Match Official Development Team, focusing primarily on the co-ordination of Match Official Operations & Development programmes at Levels 3-4 and equivalent.

You will work with managers and teams across the function to ensure processes, systems and projects are run in an effective timely manner. This role will act as point of contact for internal and external stakeholders.

What will you be doing?

Some key responsibilities include:

• Provide administrative support across the Game Development department, with particular reference to their area of ownership.
• Administer match official appointments, including the liaison with match officials and clubs where relevant.
  • Match Official Appointments – Who’s the Ref (WTR) /Game Management System (GMS).
  • Match Official Expenses – Oracle
• Procurement responsibility for kit and equipment the National League Match Official Team.
• Own and process contractual paperwork, onboarding, and deployment of the casual match official workforce.
• Obtain and verify right to work documentation of the causal workforce ensuring legal compliance, including use of electronic technology platform (Experian).
• Process and administer casual workforce on HRIS system (Oracle).
• Work closely with internal departments including payroll and the People Team to ensure employment compliance.
• Manage meeting agendas, reservations and bookings for the department and assigned RFU committees; take and produce minutes of all committees and meetings where specified.
• Arrange travel and accommodation for the department.
• Support the administration of training conferences and events.
• Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business and operational plans.
• Act as an ambassador for, and promote the best interests of the RFU, including the promotion of the RFU core values and culture.
• Undertake such other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation.

Your approach to Life (your behaviours):

• You have strong influencing and consensus building skills, and you're able to build sustaining relationships.
• You're able to work collaboratively.
• You are process driven and able to work well under pressure.
• You're able to inspire confidence and create trust.
• You possess sound judgement and the ability to think creatively to reach desired goals.

What you Know:

Essential:

• Highly self-motivated and able to work under own direction to achieve stated objectives within the necessary timescales.
• Effective oral and written communication skills including report writing and keen attention to detail.
• Strong organisational skills, particularly in coordinating the delivery of events/meetings, and managing office systems and processes to ensure business operations run efficiently.
• IT literate and competent in the use of Microsoft Office Applications.
• Proven time management and prioritisation skills.
• Committed to actively contributing and building an inclusive culture in your role and day to day behaviours.

Desired:

• Experience of working in a customer service environment.
• Experience in administrative support.
• Experience of using E-learning platforms.
• Experience of using e-commerce systems.
• Experience of using customer database systems.

Additional Information:

• If you are a trans candidate, please reach out to recruitment@rfu.com or directly to our safeguarding team (safeguarding@rfu.com) to use the confidential sensitive application route. This will provide applicants with the choice not to have any gender or name information disclosed on their DBS certificate.
• Personal circumstances must allow the candidate to work extended hours on occasion during times of peak activity including evenings and weekends. Although based in Twickenham, this role on occasion will require travel to other parts of England.
• We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to recruitment@rfu.com. 
• During your application, we will ask questions about your identity. This information is considered highly confidential and will not be seen by hiring managers. You can find out more about why we ask these questions here.

To download the full job description for this role, please click here.

About England Rugby
England Rugby or Rugby Football Union (RFU) is the national governing body for rugby in England. We deliver three core activities, and our purpose is to enrich lives, introduce more people to rugby union and develop the sport for future generations.

Our core activities are:

Rugby – supporting rugby from grassroots to performance level

Commercial – building partnerships and hosting matches and events

Running the business - ensuring our organization and people can thrive

Our Culture

At England Rugby, one of our core objectives is to drive rugby union to better reflect the diversity of society. We are aware that rugby, and sports in general, has not always been as welcoming an environment for everyone as we would like, and we are working hard to make rugby a more inclusive space for all identities.

We believe hiring people from underrepresented groups into positions at all levels is vital to creating spaces and initiatives that better support those identities. We would love to see applications from disabled people, LGBTQ+ people, people from ethnically diverse communities, people of faith, people from lower socio-economic backgrounds, and women and non-binary people.

We know that representation is more than just getting people through the door, it’s about keeping people by responding to structural barriers relating to identities and valuing the insights that different lived experiences bring. We have network groups that provide peer-to-peer support and drive forward change internally. We support colleagues to develop, and each colleague has access to a personal coaching platform that can provide same-day one-to-one coaching. We are pushing ourselves to create a more inclusive culture every day through role modelling our BACK behaviours which stand for Brave, Accountable, Collaborative and Keep improving.

We know that flexible working is important to our colleagues, so our guiding principles are designed to support everyone to work in the way that suits them, their teams, and the organization in the best way.

We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to recruitment@rfu.com.

What we can offer you

We are proud of the range of benefits we can provide:

• Retail discounts include 30% off Adidas, 20% off Optimum Nutrition, 25% off 02 and many more
• Priority access to purchase match tickets
• 25% discount in Rugby Store and EnglandRugby.com
• 25 days of annual leave and your birthday day off
• Free dental care and free access to the stadium gym
• Life assurance of 4x your basic salary, income protection scheme and Employee Assistance Programme that offers anonymous and confidential, emotional and practical support 24/7
• After 3 months, you will be enrolled in our Aviva pension scheme and we will match and double your contribution up to 10%
• Ride-to-work scheme, eyecare vouchers and season ticket loans

About Our Team
At England Rugby, we want to hear our employees’ thoughts, ideas and feedback on our strategies, new initiatives and our work environment. That’s why we have quarterly meetings called ‘the Voice’ where various topics are discussed, in addition to regular surveys, including our annual D&I survey. We are always striving to create the best environment for our colleagues, and we are proud to present some of our most recent feedback from Feb 2022:

• 85% feel motivated to perform their role to the best of their ability
• 83% feel supported by their Manager
• 90% agree or strongly agree that their Manager empowers and trusts them to deliver while working from home
• 83% feel informed and connected with the organisation

If you would like to find out more about our diversity and inclusion work or the culture at England Rugby, please visit our website here: https://www.englandrugby.com/about-rfu/rfu-policies/diversity-and-inclusion/our-approach 

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