Location: Norcross,Georgia,United States

We are expanding! At Lisinski Law Firm, we fight to legalize the immigration status of people across the country by bringing a unique and compassionate approach to the law. We love what we do and have an excellent culture of teamwork and human-first mentality. Come grow with us!

The Intake Assistant Manager is responsible for helping the location Manager with the day-to-day operations of the office. They support the Intake and Client Success teams to reach their full potential and ensure a Red-Carpet experience for each client in their office.

Duties & Responsibilities

• Develop a business plan that covers sales, revenue, and expense controls for your local office.
• Ensure office open and close checklists are completed daily
• Oversee office personnel – Client Service Coordinator and Intake Agents
• Motivate, and advise a team of intake representatives.
• Ensuring that all employees take their appropriate Breaks & Lunches
• Second point of contact to the office location for company communication
• Helping track sales goals, reporting results, and overseeing the activities and performance of the sales team
• Help develop the sales team through motivation, counseling, and product knowledge education.
• Travel to other office location to offer assistance and support

Qualifications & Required Skills

• Excellent verbal and written communication skills particularly in a leadership position
• World class client service skills
• Positive attitude
• Excellent time management skills with proven ability to meet deadlines and time manage themselves and others, including ability to prioritize tasks and to delegate when appropriate
• Impeccable organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Enjoy working in a fast-paced, results driven environment
• Proficient with Microsoft Office Suite, DropBox and Case Management or related software
• Bilingual (Spanish-English)

Education and Experience

• Bachelor’s Degree in Business, Management or Political Science.  4 or more years of experience may substitute for a degree.
• 2 years prior work experience leading a team in a similar field

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer