Summary

Key Qualifications

• 8+ years experience in facilities operations, customer service, vendor and people management.
• Directly managed a team including several direct reports.
• Demonstrates success in employee development and mentoring including fostering collaboration, continuous performance feedback and motivating the team to develop and apply tools for more efficient operations and improved customer service.
• Excellent leadership, communication and supervisory skills, including experience working with all levels of an organization and ability to mitigate customer service issues involving employees in a professional and positive manner.
• Extensive knowledge of and experience with the upkeep and functions of buildings, including unique lab spaces.
• Comprehensive knowledge and experience with maintaining various materials such as flooring, fabric, wood and metal.
• Demonstrates ability to create, critique, and oversee preventative and scheduled maintenance programs.
• Works with peers, directs and management to promote and maintain a collaborative workplace.
• Adjusts quickly to changing priorities and conditions. Thrives in a complex and changing environment.
• Thinks critically and creatively about how to regularly improve process and operations.
• Very proactive, responsive, and upbeat with strong organizational skills.
• Overall responsibility for overseeing the implementation of policies, procedures, and programs that will assure well-managed, well-maintained buildings and facilities.
• Advocate customer needs internally to continuously improve the customer experience through product and process.
• Continuously evaluate and identify innovative ways to streamline processes.
• Excellent written communication and presentation skills.
• Familiarization with tools such as Integrated Workplace Management Solutions, service request management, MS Office/iWork and Box.

Description

Education & Experience

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $141,200.00 and $212,400.00, and your base pay will depend on your skills, qualifications, experience, and location.
  
  Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
  
  Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
  
  Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.