Minimum qualifications:

• Experience in operating systems and networking protocols.
  
• Experience in a data center, network operation center, help desk, or similar environments.
  
• Experience in diagnosing and troubleshooting computer and server hardware.
  

Preferred qualifications:

• Bachelor's degree or equivalent practical experience.
  
• Understanding/experience of hardware architecture, maintenance, and repair.
  
• Networking knowledge, including topology and protocol understanding.
  
• Ability to collaborate and partner with people and teams to overcome challenges.
  
• Intermediate level Linux skills including installation, systems administration, and troubleshooting.
  
• Ability to work non-standard hours and differing work rotations/shifts (including working on holidays and shift rotations), lift and move 50 lbs (22 kg) of equipment, work on platforms, ladders and under raised floors.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

In this role, you will have duties that range from the physical deployment of data center-related technology to working closely with various stakeholders. You will ensure the goals, missions, and projects are delivered in our global data centers.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $66,500-$100,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Repair broken equipment, including servers, networking, and storage devices (e.g., replace hard drives, replace RAM, swap CPUs, motherboards, etc.).
• Contribute and lead efforts/projects in the deployment, maintenance, and support of current and new data center servers and network infrastructure. Lead complex troubleshooting and resolve critical or escalated technical issues over a significant population of affected equipment.
• Follow the site’s environmental health and safety policies.