Minimum qualifications:

• Bachelor's degree in Business Administration, Finance, Supply Chain Management, Information Technology, a related field, or equivalent professional experience
  
• 7 years of experience in management consulting, project management from a public accounting firm, or multi-national company focused in procurement, or 6 years of experience with an advanced degree
  
• Experience supporting multiple cross-functional projects, identifying and implementing process improvements, designing procurement processes and systems including ERP systems, OR, e-procurement platforms, or other related tools
  

Preferred qualifications:

• Experience working across teams on supporting and configuring third-party enterprise software solutions
  
• Ability to synthesize business requirements into a cohesive strategy, formulate corresponding solution designs, and implement procurement processes such as contract management
  
• Analytical skills and ability to extract, transform, and analye large data sets from various sources in order to inform strategies and guide key decisions
  
• Excellent people and organizational skills, and the ability to communicate complex findings in a structured and clear manner to a non-technical audience
  
• Expertise in enterprise procurement processes/systems across source-to-pay lifecycle
  
• Project management capabilities with facilitation

About the job

In the Google Procurement Organization (GPO), our aim is to unlock value for Google to reinvest in what matters most. We do this by bringing velocity, efficiency, and security to buying at Google, while partnering deeply across Google to deliver solutions fit for purpose. As a centralized organization operating in a high complexity environment, we bring ""one voice"" to stakeholders and suppliers to ensure the best outcomes. Our organization fosters a culture of collaboration and innovation while providing opportunities for ongoing career growth and development.

Within the Google Procurement Organization, the Digital Experience team is responsible for enabling and ensuring a consistent approach across the entire GPO through deep data insights, agile simple processes, and technology. We focus on developing GPO's processes, technology landscape and data architecture to create efficient, user-friendly, and integrated processes and systems that enhance GPO's capabilities, streamline operations, improve user experiences, and drive value for the organization.

In this role, you will be responsible for developing GPO's technology landscape to create efficient, user-friendly, and integrated processes and systems that enhance GPO's capabilities, streamline operations, improve user experiences, and drive value for the organization. You will also be responsible for driving the live systems support for GPO's processes, systems, and policy across Google.

In this role, you will be responsible for developing GPO's technology landscape to create efficient, user-friendly, and integrated processes and systems that enhance GPO's capabilities, streamline operations, improve user experiences, and drive value for the organization. You will also be responsible for driving the live systems support for GPO's processes, systems, and policy across Google.

In this role, you will be responsible for developing GPO's technology landscape to create efficient, user-friendly, and integrated processes and systems that enhance GPO's capabilities, streamline operations, improve user experiences, and drive value for the organization. You will also be responsible for driving the live systems support for GPO's processes, systems, and policy across Google.

Responsibilities

• Collaborate with Procurement Capability and IT teams to provide live SME user support, manage escalations, optimize product support processes, and improve metrics.
  
• Set up and analyze user feedback and engagement (customer survey, CSAT) and Product KPIs to generate insights for product improvements.
  
• Assess feature requests and bugs (impact/effort) to support prioritization for roadmap discussions.
  Identify inefficiencies in existing procurement processes and systems, and implement solutions to streamline operations and improve overall efficiency.
• Recommend continuous improvement actions/plans to our stakeholders (systems, tools, process, usage). Drive adoption of standardized procurement systems and processes to ensure consistency and efficiency across Google's buying journey.
• Act as the subject matter expert for the technical solution to the business.