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Job Descrption

Job Summary

Applicants must be confident, enthusiastic have a high standard of customer service skills with the ability to pass this passion on to customers to delivering great service and a memorable experience. Applicants must be comfortable working within the beverages sector.
• Delivering excellent customer service.
• Engaging the customer in the brand experience & story.
• Educating consumers with product knowledge.
• Generate sales, using the brand selling method and service policy, systematically looking for link sales, develop loyal customers.
• Give advice & bear in mind the customer’s priorities.
• Know and reach individual sales targets & promotion targets.
• Master and systematically use the brands service & selling methods. Systematically link sales and loyalise the customer.
• Collate information about competitors, customer feedback & any important situation occurring at the POS
• Track, collate and comment on shop trends and performance results
• Excellent attitude... with customers & team
• Know how to introduce the brand

Requirements
• People & service orientated, neat appearance, wears a clean, pressed uniform
• Product technical expertise
• Nationality - Chinese/Russian preferred
• Sales / Customer service experience in Beverage industry is a must
• Well - groomed person
• Excellent communication skills
• Business sense

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