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Job Descrption

Location: Home-based, with some expensed travel to our Swindon office. Ideally you will be within a few hours’ drive of Swindon.

Are you a Registered General Nurse (RGN), Registered Mental Health Nurse (RMN), or Physiotherapist and looking for a new challenge? We’re not concerned if you’ve worked in the Insurance industry before, all we require is a strong medical background, with sound clinical knowledge.

We’ve recently collected awards for ‘Best Mental Health Support Service’ and ‘Best Group Risk Provider’, both for the third year running! If you want to start a new career in an award-winning team within a Global Insurance Company, we would love to hear from you!

The opportunity:

We’re well established in the Group Insurance Market, making a substantial impact through our unique and innovative proposition which is continuing to be extremely well received by our customers and their employees, so much so we have recently won several awards!

You’ll be joining our innovative... Medical Rehabilitation Team, this is a home-based role with occasional travel to our Swindon office, which is fully expensed. We’re not concerned if you have previous Insurance experience or not, comprehensive training, induction and one-to-one support will be provided to help the transition into the Insurance world.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing?

Using your extensive medical experience, your aim is to prevent absence through promotion of wellbeing services and health awareness, signpost to aid recovery and support members who are absent and employers in returning to and sustaining work after illness absence.

Some other key responsibilities will include:
• Assist in the rehabilitation management of income protection claims made through group risk products and provide propositional support as well as training and development for the team of claims case managers
• Manage a minimum portfolio of 60 rehabilitation referrals over a 12-month period
• Work with the Zurich Corporate Risk (ZCR) Claims Case Manager, employers and employees and their medical advisors to draw up rehabilitation plans and graded return to work plans and support these through to successful outcomes and customer satisfaction
• Fully demonstrate medical skills, knowledge, best practice guidelines and research-based evidence in all rehabilitation activities
• When indicated, enable, support, and evaluate appropriate effective treatment provision through the Zurich provider network
• Able to deal with the challenges the role can also bring in the face of changing workplace issues
• Actively encourage knowledge transfer into Zurich claims and rehabilitation service departments to progress and update all colleagues’ levels of medical competence and confidence
• Possess a desire to make a positive contribution to ZCR Income protection insurance and work in a holistic and friendly team that are driving innovation in all we do

Who are we looking for?

Ideally, we are looking for a Registered General or Mental Health Nurse, or Physiotherapist with great communication skills and the ability to prioritise your own workload, who has a passion for what we are enabling here. You will also have:
• Desire to work with our customers to enable solutions in workplace issues
• Broad and sound medical knowledge and post registration experience particularly in relation, psychiatric illness, to Musculo-skeletal, cancer and other conditions
• Good working knowledge of the NHS and understanding of how to circumnavigate potential treatment delays
• Good understanding of the private medical sector and the services available
• Ability to merge the care needs of the individual with the financial needs of Zurich Insurance Company
• Ability to form working relationships quickly and professionally and to use these relationships to positively impact upon the claims department’s function and our business retention ang growth
• To possess a strong team player attitude
• Ability to influence opinion and generate change within all levels of the business

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people, and our planet. With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives, and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs, or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social, and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us

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