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Job Descrption

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.

Oliver Wyman is now looking for an experienced senior HR professional in London to join us as Director of HC Operations for our UK/Ireland region

Please Note: Oliver Wyman/MMC operates a hybrid working policy and we will require the successful candidate to work from the London Baker Street office at least 60% of the time.

The Opportunity:

We are now seeking an experienced Senior HR Professional to join our team as the Director of HC Operations for our UK/Ireland region. This is a... unique opportunity to oversee all HC Operations activities across our offices in the UK and Ireland, and play a pivotal role in shaping our HR strategies and initiatives.

Key Responsibilities:
• Providing thought leadership on HC Operations needs and strategies, collaborating with UK/I leadership and global stakeholders to develop and implement initiatives.
• Overseeing the smooth and efficient delivery of key HC operational responsibilities, including employee relations, payroll, benefits, onboarding, and exit processes.
• Partnering with the Executive Director of Talent to coordinate talent programs and services, ensuring alignment with global HC Operations strategy.
• Managing relationships with HC subfunctions to execute key HC strategic priorities.
• Acting as a strategic partner to the business on HC operational matters, resolving complex employee relation issues and assessing risks.
• Setting and managing the HC Operations budget, ensuring cost control and alignment with business growth.
• Driving risk management for all HC operational matters and lead employee relations initiatives.
• Advising and guiding leadership on employee relation matters, ensuring compliance with local employment laws and regulations.
• Developing and implementing employee relations strategies to foster positive employee relations and maintain a harmonious work environment.
• Driving effective employee communication and engagement initiatives.
• Identifying training and development needs and coordinate relevant programs to enhance employee understanding.
• Staying updated on labour laws, regulations, and industry best practices related to employee relations.
• Collecting and analysing employee data to identify trends, patterns, and areas for improvement in employee relations.

Who we are looking for:
• You’ll have at least 15 years of human resources generalist experience across the UK/I region, preferably in a management consulting, professional services or financial services environment.
• Strong knowledge of UK/I employment law is essential.
• Proven leadership and management experience is essential, including leading projects and teams.
• Solid understanding of human resources operational activities, including benefits, payroll, taxes, and employment law.
• Proficiency in Microsoft Office Suite, particularly Word, Excel, and PowerPoint. Experience with WorkDay is a plus.
• A Masters in HR and/or CIPD qualification is required.

Additionally, you’ll be…
• Driven to provide a high level of service in a fast-paced environment.
• Have the ability to work effectively autonomously and in a team environment.
• Possess excellent communication skills with the ability to engage with stakeholders at all levels.
• Strong in multitasking and prioritization in a complex, performance-driven environment.
• Proven in coaching and conflict management skills.
• Organized with excellent attention to detail.
• Successful in working both strategically and tactically.
• Multicultural in outlook with the ability to work across borders.
• A creative, strategic, and analytical forward thinker.

Join our team and be part of a collaborative and inclusive culture that values your expertise and contributions. As the Director of HC Operations, you will have the opportunity to shape our HR strategies, drive employee engagement, and make a significant impact on our organization.

Why join us at Oliver Wyman?

Visit an Oliver Wyman office anywhere in the world and you will feel it: the buzz of people doing work that matters, with a sense of purpose. Our company comprises a diverse mix of talented people from varied backgrounds and areas of expertise who marshal creative thinking and analytical rigor. Our inclusive, collaborative, non-hierarchical culture allows new thinking to surface quickly. The best idea wins, and everybody is encouraged to contribute. This makes Oliver Wyman both an ideal adviser for organizations and an ideal place for exceptional people to realize their potential.

At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!
• We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do
• We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us
• We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion
• We believe that to create a true meritocracy we need to remove artificial barriers to opportunity
• We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.
• We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.

To learn more, please follow us on Facebook, LinkedIn or Twitter: OliverWyman. www.oliverwyman.com/careers

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers

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