Conferencing and Banqueting Manager at Accor Hotels
London, United Kingdom
Job Descrption
Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to the CBD and has six event spaces for up to 200 guests with dedicated outdoor terraces to provide seamless indoor/outdoor flow.
Be responsible for the Event Operations once BEOs are handed over from Event Sales Team;
Responsible for overseeing the smooth operational running of social, wedding and corporate events;
Ensure strong communication relationships with the Events Sales team;
Required to perform duties in the restaurants in the absence of bookings for the events spaces;
Support & provide training and development to the Food & Beverage team;
Have a keen understanding of weddings, corporate and social events;
Support the Food & Beverage Manager in... managing labour costs in line with budgets & forecasts;
Address & resolve all event-related guests’ grievances and escalate when required.
Exceptional guest service skills and passion for delivering all event types to the highest standards;
Well-developed planning and organisational skills;
The Mercure brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Ongoing Career and Professional Development Opportunities
Global Discounts on Hotel Accommodation & Food and Beverage
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