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IMPORTANT : PLEASE APPLY IF YOU HAVE PREVIOUS EXPERIENCE AS A MEDICAL RECEPTIONIST, DUBAI BASED. ( SALARY WILL DEPEND ON EXPERIENCE & QUALIFICATIONS )

About Us: Transform/HYF Medical Center is a premier healthcare facility in Dubai, specializing in longevity, anti-aging, and comprehensive wellness services. Our mission is to help our clients achieve optimal health and vitality through cutting-edge treatments and personalized care. We are committed to delivering exceptional patient care in a supportive and professional environment. We are looking for a dedicated Medical Receptionist with a strong medical background and fluency in Arabic to join our team.

Job Description: The Medical Receptionist will be the first point of contact for patients and visitors, playing a vital role in ensuring the smooth operation of the front desk. The ideal candidate will have experience in a medical setting, excellent communication skills, and the ability to handle sensitive information with... discretion. Fluency in Arabic is essential for this role.

Key Responsibilities:
• Patient Interaction: Greet and welcome patients and visitors in a warm and professional manner.
• Appointment Management: Schedule, confirm, and manage patient appointments, ensuring optimal use of clinic resources.
• Patient Registration: Accurately enter patient information into the system, verify insurance details, and manage patient records.
• Telephone Handling: Answer and manage incoming calls, respond to inquiries, and provide information regarding services, procedures, and appointments.
• Billing and Payments: Handle billing processes, including invoicing, processing payments, and managing insurance claims.
• Coordination with Medical Staff: Assist doctors, nurses, and other medical staff by providing patient information, preparing patient files, and facilitating communication between departments.
• Customer Service: Address patient concerns and complaints, ensuring a positive patient experience.
• Confidentiality Management: Handle all patient information with the utmost confidentiality, adhering to privacy regulations and company policies.
• Administrative Support: Provide general administrative support, including filing, managing office supplies, and maintaining a clean and organized reception area.

Requirements:
• Medical Background: Prior experience working in a medical or healthcare setting is essential.
• Language Skills: Fluency in Arabic and English, both written and spoken, is required.
• Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with patients, visitors, and healthcare professionals.
• Organizational Skills: Strong organizational skills with the ability to multitask and manage time effectively.
• Tech-Savvy: Proficiency in using electronic medical records (EMR) systems, Microsoft Office, and other office equipment.
• Customer Service: A patient-focused attitude with a commitment to providing exceptional customer service.
• Confidentiality: Ability to handle sensitive information discreetly and maintain patient confidentiality.
• Interpersonal Skills: Friendly, professional, and able to work well under pressure in a fast-paced environment.

Preferred Qualifications:
• Certification in Medical Administration: A diploma or certification in medical administration or a related field is preferred.
• Experience with Insurance Billing: Familiarity with medical insurance processes and billing procedures in the UAE.

Benefits:
• Competitive salary and benefits package.
• Opportunity to work in a supportive and dynamic healthcare environment.

Job Type: Full-time

Pay: From AED4,500.00 per month

Job Type: Full-time

Pay: From AED4,500.00 per month

Experience:
• Medical Receptionist ( Clinics, Hospitals, Medical centers ): 2 years (Required)

Location:
• Dubai (Required

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