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Job DescriptionJob Responsibilities• Lead by example and place Quality, Health & Safety, Security, and the protection of the Environment as core values while never intentionally placing employees, our processes, customers, or the communities in which we live and work at risk. • Provide IT technical expertise, direction, and assistance to personnel involved in executing and supporting all remote operations.• Subject matter expertise on IT network and connectivity solutions.• IT subject matter expertise on Fugro s remote operations systems, tools and applications.• Coordinate the implementation of new connectivity solutions and remote operations systems and applications as per new or updated IT standard architectures/designs.• Implementation of new processes and assessment of emergent technology.• Improve the (use of) connectivity and infrastructure monitoring solutions.• Assist with maintenance and continuous improvement of documentation and procedures related to the IT support of... remote operations systems and connectivity infrastructure and technology.• Create / maintain high-level IT systems and connectivity schematics for remote operations systems and applications in use by the ROC.• Coach and train personnel in Remote Operations Centres and on vessels on (new) IT technology and its uses.• Act as escalation focal point for remote operations-related IT support.What Skills & Experience Will You Have?• Bachelor's in Information Technology, Computer Science or equivalent is required.• Minimum of 5 years' experience working in networking infrastructure and systems support.• A good understanding of backbone network technology utilized by VSAT service providers and its application toward their customers.• Cisco Certification at CCNA level or equivalent. Systems related certification is a plus.• Pro-active, dynamic, dedicated, and responsible self-starter with strong customer orientation and multi-tasking capabilities.• Possess the ability to appropriately prioritize and plan complex work in a rapidly changing environment.• Strong conceptual and analytical skills - demonstrating outside-the-box problem-solving skills

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