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Job Descrption

Conditions :

1. Candidates with no Previous Salon Reception Experience will not be considered.

2. Candidates to be able to join immediately.

3. Candidates within the UAE only.

Requirements :
• Presentable appearance is mandatory.
• Minimum of 3 Years UAE Experience at the same position is mandatory.
• Fluent in written/spoken English language is mandatory.
• Business correspondence skills is an advantage.
• A friendly and professional tone and approach.
• Display positive body language at all times.
• Excellent customer service skills and problem solving.
• Computer skills with knowledge of CRM & software.
• Strong inter-personal and communication skills.
• Ability to Multi-task.
• Attention to details and accuracy.
• Team Player, willing to accept challenges and able to meet them.

Responsibilities :
• Greet customers arriving at the salon and provide them with the information regarding salon services.
• Answer any service related questions , Answer telephone calls and provide... information to callers.
• Strong ability to carefully listen to customer's needs, figure out their problem areas such as skin,nails and hair issues and direct clients to a right person.
• Schedule appointments and make follow up calls to customers to remind them of their appointments. Handle appointment cancellation and shifting duties.
• Collect cash in exchange of services rendered and tender change to customers.
• Consistently get customers feedback on salon’s services and provide assistance with problems or complaints.
• Endorse sales of retail products by providing correct information of benefits.
• Print out staff rosters and assist salon manager in determining Technician commissions
• Ensure cleanliness, neatness and sanitization of salon and equipment.
• Create and maintain contact with suppliers to ensure salon supplies are procured in a time efficient manner.
• Help staff members during high volume times.

Job Type: Full-time

Application Question(s):
• What's your salary expectations ?
• Are you located in UAE and ready to attend an interview in Dubai ?

Experience:
• Ladies Salon/ Spa receptionist: 2 years (Required)

Language:
• Perfect English (Required

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