Job Descrption
As an Attendant member at our kids' playground, you will play a crucial role in ensuring the smooth operation of the park and providing an enjoyable experience for our young guests and their families. Your responsibilities will encompass various tasks to maintain a safe, fun, and welcoming environment.
Key Responsibilities:
• Guest Registration:
• Greet and welcome guests at the reception area.
• Assist with the registration process, including admission fees and waivers.
• Provide information about park activities, rules, and safety guidelines.
• Customer Care:
• Address customer inquiries, concerns, and requests promptly and professionally.
• Ensure a high level of customer satisfaction by being attentive and helpful.
• Handle any issues or conflicts with diplomacy and empathy.
• Park Operation:
• Monitor and enforce park rules and safety protocols to ensure a secure environment.
• Perform routine safety checks on equipment and report any maintenance needs.
• Assist in maintaining... cleanliness and organization within the park.
• Party Organization and Support:
• Coordinate and assist in organizing birthday parties and special events.
• Set up party areas, including decorations, tables, and seating arrangements.
• Ensure that party guests have a memorable and enjoyable experience.
• First Aid and Safety:
• Be trained in basic first aid procedures and provide assistance when needed.
• Respond promptly to any emergencies, including contacting appropriate authorities if required.
• Accurately handle cash transactions, including admissions, gift shop purchases, and party payments.
• Maintain cash register records and report any discrepancies.
• Work collaboratively with other staff members to ensure the efficient operation of the playground.
• Assist colleagues in their tasks when needed.
• Cleaning and Maintenance:
• Help maintain a clean and organized play area by regularly picking up toys and sanitizing surfaces.
• Report any maintenance or repair needs to the management.
Qualifications:
• Strong customer service and communication skills.
• Ability to work in a fast-paced and dynamic environment.
• Excellent problem-solving abilities.
• Willingness to undergo first aid and safety training.
• Physical stamina for standing, walking, and light lifting.
• Friendly and positive attitude, especially when interacting with children and families.
This role involves engaging with children and their families, ensuring their safety, and contributing to a memorable experience at the kids' playground. If you enjoy working in a vibrant and fun-filled atmosphere and have a passion for customer service, this position is a great fit for you.
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