Sr. Customer Service Executive- Freight forwarding at Freight Systems DWC LLC
Dubai, United Arab Emirates
Job Descrption
Job Summary:Develop, identify, and secure all relevant direct sales opportunitiesInitiate communication with existing customers as well as new customersGenerate product or service interest for customers by providing them with information on benefitsIdentify decision makers within an organization and endeavor to speak to themGenerate leads from cold calling data and ensure that any DNC (do not call) lists are respectedRelay successful leads and appointment data to concerned sales representativesMake follow up calls to customers who have shown interest during initial contactHandle inbound calls and provide callers with information on our products and servicesEmphasize on product features and benefit and quote pricesMaintain exception service and product knowledgeManage pre-calling planning activities such as call opening, relay of product information and call closingAnticipate questions that may be asked during phone calls and prepare for them by employing effective answering... techniquesAnalyze sales trends and competition information and tailor unique sales approach to ensure efficacy of call Minimum 5 years Experience in Pricing, quoting in freight forwarding industry
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FREIGHT SYSTEMS DWC LLC 1 job found
Sr. Customer Service Executive- Freight forwarding at Freight Systems DWC LLC