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Global M&C Transformation & Enablement Senior Manager at Boston Consulting Group
London, United Kingdom


Job Descrption
WHAT YOU'LL DO

Our ambition is to transform the Marketing and Communication (M&C) function – making it a truly metric driven
function that enhances BCG’s performance. As a critical member of the Global M&C Team, you will work with
the Global M&C Transformation team to primarily enable change for major initiatives critical to enabling our
strategic agenda.

Your key responsibilities will be:
• Design change enablement and socialization plans for key transformation initiatives, in close collaboration with colleagues of the Transformation team
• Oversee execution of change enablement and socialization plans within M&C departments, to ensure the desired transformation and outcomes are achieved
• Structure change tracking mechanism (both analytical and survey-based) to track progresses of Transformation programs as change enablement plans roll out and to assess effectiveness and efficiency of our Transformation efforts
• Oversee M&C-wide operations program to advance our strategic agenda... in collaboration with our HR and Finance Business Partners
• As needed, drive or contribute to the setup and design phases of Transformation projects across a variety of topics within the Marketing domain
• Organize, facilitate, and document next steps across project meetings, proactively identify dependencies & resolve issues between teams
• Present analyses and findings to key stakeholders, including Leads of the M&C function, M&C leadership, and BCG (Boston Consulting Group) leadership

YOU'RE GOOD AT
• Planning structured change management plans and keeping close track of progresses across multiple parallel streams
• Proactively identifying, prioritizing, analysing, and solving problems
• Proactively pushing the pace of change
• Flexibly shifting focus between operationally enabling change and strategically design transformation initiatives, to adjust to evolving priorities in the M&C Function
• Balancing assertiveness and empathy to influence senior stakeholders across a variety of backgrounds
• Building strong interpersonal relationships and coordinating across a matrixed organization
• Written and verbal communication; thinking in a structured manner, presenting insights to tell a story
• Running complex data analyses, interpreting data through a business and marketing lens
• Iteratively changing designs, KPIs (Key Performance Indicator) and plans based on an ever-evolving context
• Proactive attitude, able to inspire positive collaboration among team members and stakeholders

YOU BRING (EXPERIENCE & QUALIFICATIONS)
• Previous consulting experience strongly preferred
• Experience in designing and driving change management plans, related internal communications, and nudges
• Experience interfacing with C-level stakeholders and their direct reporting lines
• Mastery in MS PowerPoint, strong slide writing and story lining skills
• Experience of MS Excel, structuring and evolving complex excel models
• Hands-on experience with collaboration tools (e.g., SharePoint, Trello, Slack) and project management
• Demonstrated experience using analytical skills to generate insights from data
• Comfort in dealing with a dynamic and uncertain context, requiring high standard of delivery if a fast-paced and ever-evolving context
At a minimum, you will have:
• Bachelor’s degree, master's degree preferred
• 2-3 years of full-time experience in strategy consulting/professional/business service

YOU'LL WORK WITH

Global M&C Transformation Senior Director/Director, BCG’s Head of Global Marketing, Chief Marketing Officer,
Chief Communications Officer, Marketing Leadership Team, and the Functional teams within M&C (e.g., Finance
and HR Business Partners and other parts of BCG, including the Practice Areas, the Regions, and other
Functions
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