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Job Descrption

Our client, a leading world-class aerospace material supplier, specializing in supplying a comprehensive range of chemicals, paints, adhesives, sealants, composites, and consumables tailored for the aviation Maintenance, Repair, and Overhaul (MRO) sector, are looking to recruit a Sales - Back Office Supervisor based at their offices in London.

On Offer:
• An exciting opportunity to join a rapidly expanding organisation that is a highly regarded materials supplier to the Aerospace sector.
• An attractive salary, dependent on skills and experience.
• Monday to Friday working pattern, 8:30am – 5:00pm.
• Annual leave increases to 25 days after successfully completing probation.
• Pension scheme, Social events (Christmas party), Option to work one day from home after successful probation period

Main Purpose of the Role:

Reporting to the Sales Supervisor, you will be responsible for supporting the sales function and providing after-sales customer service.

Duties and Responsibilities of... the Sales – Back Office Supervisor:
• Providing after sales support to the customers
• Managing the Back Office Sales Team and providing robust training to the team
• Processing and acknowledgment of orders
• Managing open order reports
• Customer liaison
• Facilitate AI integration in order processing
• Working closely with other departments
• Providing admin support to the sales team
• Assist the sales supervisor on various issues and projects when required.
• Spearheading the transition into customer aftersales support function

To Be Considered:
• Experience of working in a similar sales back office / after sales customer service role
• Experience of supervising / leading teams
• Intermediate – advanced excel and IT skills
• Highly dynamic and energetic
• Open to working in a highly dynamic and changing work environment.
• Proven track record of working in a similar environment.
• Looking forward to continuous learning on the job
• Highly focused and maintaining accuracy in extreme pressure situations.
• Strong mathematical, analytical, and problem-solving skills and offering out of the box solutions.
• Excellent communication skills, both verbal and written
• Advanced planning and project management skills required.
• Ability to work to strict deadlines.

For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry

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