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Patient Coordinator (Reception) at Royal Free London NHS Foundation Trust
London, United Kingdom


Job Descrption
We are looking for a ward administrator to support 7 West, our 32-bed vascular surgery inpatient unit, during the regular hours of 11:30 – 19:30 Monday to Friday, for a 10-month fixed-term period (secondment cover). The successful candidate will be expected to play a vital role in providing high quality ward administrative and reception support to underpin this essential service.

The successful candidate will provide frontline reception and general administration support to the ward. They will be required to demonstrate the Trust’s values and the responsibilities of the job description and person specification. They must be a proactive and self-motivated individual and a good team player, who is used to working under pressure. Excellent communication and IT skills and a high degree of accuracy and attention to detail are essential.

7 West is a busy ward on which colleagues from a wide variety of teams and disciplines - nurses, doctors, administrators, therapists, pharmacists... discharge co-ordinators and others - work closely together to deliver the highest quality of service to patients. The successful candidate will become an integral part of this wider ward team.

The job will involve frontline reception duties, as well as computer work and general administrative support. Computer work will include:
• updating the live bed board to accurately record admissions, discharges and transfers
• printing wristbands and labels as requested
• looking up discharge summaries to ascertain patients' outpatient appointment requirements, and booking or arranging the appointments as appropriate
• sending emails to other departments
• booking patient transport
• emailing district nurse referrals on behalf of the nurses
• ordering porters
• placing orders for supplies and equipment
• reporting faults and chasing up repairs.

This advert closes on Thursday 31 Oct 2024
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ROYAL FREE LONDON NHS FOUNDATION TRUST
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