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Job Descrption

Day Unit Receptionist (Haematology & Oncology)
St George's University Hospitals NHS Foundation Trust

We are looking for a Day Unit Receptionist to work at Trevor Howell Day Unit (Oncology) - Fulltime position 09:00 - 17:00. This is a patient facing role in a fast paced environment.
Main duties of the job

The Oncology Day Unit at St George's Hospital is looking for a flexible, approachable, reliable and motivated team player to work as a part time receptionist between the units. The post will involve supporting our full time receptionists and schedulers.

Our busy day unit provides chemotherapy, supportive medication, blood tests and systemic anti-cancer treatments to patients within the Trust. With close links to the in-patient ward areas, the Oncology team is small and friendly with a passion for providing outstanding care, every time.

This role is patient facing. You will need to be able to work well under pressure and cope with conflicting demands. Ideally, you will have... previous experience of working in an outpatient or day unit environment. You will possess excellent organisational, communication and IT skills. We mainly use iCLIP (Cerner) and ChemoCare IT systems. Knowledge of these systems would be an advantage but is not necessary as full training will be provided.

If you would like to be involved in a forward looking department, have the skills to contribute and enjoy a challenge, we would like to hear from you!

The closing date for this post may be brought forward if there is a high volume of applicants.
About us

With nearly 9,000 dedicated staff caring for patients around the clock, they are the largest healthcare provider in southwest London. Their main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region. As well as acute hospital services, they provide a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010. St George's University Hospitals NHS Foundation Trust serves a population of 1.3 million across southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people. The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre.
Job responsibilities

Please see the attached supporting document which contains more information about the role.
Person Specification
Qualifications
• Educated to GCSE standard or equivalent.
• Demonstrates good communication both verbally and in written English.
• Qualification relating to customer care.
• Standard typing qualification.
• Evidence of passing English examinations.
Skills
• Proficient in word processing and basic computer skills.
• Able to organise and prioritise workload.
• Excellent interpersonal skills.
• Ability to effectively prioritise and organise own workload.
• Experience of entering data.
• Experience of healthcare database/software systems.
Experience
• Previous experience of working with the public.
• Experience of working in a team.
• Clear idea of patient confidentiality, non-nursing tasks.
• Adaptable and flexible to changing work environment.
• Previous healthcare knowledge/experience.
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name

St George's University Hospitals NHS Foundation Trust
Address

St George’s University Hospitals NHS Foundation Trust
Salary

£29,029 a year, per annum including inner London HCAS
Contract

Permanent
Working pattern

Full-time
Reference number

200-6605460-A&C-Z
Job locations

St George’s University Hospitals NHS Foundation Trust
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